Customer Support Specialist (Onboarding)
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Do you want to be part of Boston’s hottest up and coming startup? Insurify is one of the fastest-growing MIT FinTech startups and has been recognized as a global Top 100 InsurTech company. We’re changing the way millions of people compare and buy insurance with artificial intelligence, technology, and superior product design.
Our team is highly analytical, fast-moving, and focused on one thing: getting more people to compare insurance quotes using Insurify.
Join us if you like
- $1.3 Trillion market opportunity
- MIT alumni founders
- Female-led startup
- $130M total funding
- Strong leadership team from Kayak, Amazon, Wayfair, Microsoft, Allstate, GEICO, Liberty Mutual, Zillow
How you will make an impact
- Contacting customers through various means such as phone, email and chat
- Responsible for providing assistance and collecting onboarding documents (insurance policies, supporting documentation) for sale finalization
- Ensure the information is correct and matching
- Responsible for entering into carrier portals and pulling lists of clients for which follow up is needed
- Success for the position will be measured in the number of customers contacted and who completed the corresponding actions for onboarding completion
What you need to succeed
- Experience in Customer Support via phone, email and chat
- Excellent communication skills
- Phenomenal phone skills
- Well-organized and self-driven
Benefits
- Employee stock options
- 401K plan
- Great healthcare plan
- Unlimited vacation and sick time
#LI-Remote
We are proud to be an Equal Employment Opportunity and Affirmative Action employer.
More Information on Insurify
Insurify operates in the Artificial Intelligence industry. The company is located in Cambridge, MA. Insurify was founded in 2013. It has 135 total employees. It offers perks and benefits such as Friends outside of work, Eat lunch together, Open door policy, OKR operational model, Team based strategic planning and Group brainstorming sessions. To see all 1 open jobs at Insurify, click here.
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