What You Will Do:
- Deliver onboarding trainings and materials
- Ensure platform adoption
- Ensure timely scheduling and delivery of onboarding sessions
- Ensure successful transitions to the Customer Success Manager team after onboarding
What it Takes to be Successful:
- Bachelor's degree required
- 1+ years’ experience working in a Marketing Technology environment a plus
- Strong analytical skill set; experience working with Adobe Analytics or Google Analytics is a plus
- Strong articulation and presentation skills
- Ability to follow process consistently in a high call volume environment
- Willingness to learn and use coaching feedback to improve
- Passionate about working with customers and delivering a great customer experience
Benefits & Perks:
- Competitive Salary with Bonus Opportunity
- Comprehensive Medical/ Dental / Vision Insurance
- Team Networking and Social Events
- Fully stocked kitchens
- Smart colleagues who like to work hard and play hard
- Career Growth with Ongoing Learning & Development
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What We Do
As brands have become publishers, the digital world has become the most important distribution channel. The BrightEdge Content Performance Marketing platform helps brands Target Demand, Create and Optimize Content, and Measure Results to win on the content battleground. BrightEdge transforms online content into tangible business results, such as traffic, revenue, and engagement. Our platform is powered by an Artificial Intelligence engine, DataMind, and is the only company capable of web-wide, real-time measurement of digital content engagement across all digital channels, including search, social, and mobile.
