Contact Centre - Outbound Customer Agent
Come join us!
A home-based role as part of our busy Contact Centre team. We are seeking a confident, enthusiastic, and friendly individual to join our growing team of 100 people!
This is a fully remote role and would suit someone who is seeking a long-term salaried position.
What you will be doing.....
This is not a cold call role; you will be calling prospective customers in order to confirm all details of their enquiry made online. You will be required to input their full details into system and ensure they are suitable for the product in order to qualify as a lead for our sales team.
You must be comfortable speaking to a wide range of individuals and have clear communication skills.
We offer a great package with a base of £18,000 along with monthly commission averaging £350-1000 a month dependent on your call rate/quality/targets.
You will earn a basic salary of £18,000 for a 35 hour week, shifts are 8 hours long.
Hours of work are Monday – Thursday from 8:00 AM to 18:00 PM and Fridays 8:00 AM – 16:30 PM.
Currently, we do not offer weekends for this role.
About You......
- Be confident speaking on the phone to a wide range of prospects.
- Be comfortable working fully remote! You will need to be self-motivated to speak to a high volume of customers daily.
- Ideally, you will have some sales or customer service experience – bonus for any telephone-based experience!
- You must be confident using online systems, databases or booking tools
- You will be passionate about providing exceptional customer service!
- Target driven both in terms of number and quality
Interviews are being held now, please submit your CV to be considered!
About MVF
MVF is an award-winning customer generation business supplying some of the world’s leading brands with high volumes of new customers in over 45 countries. In 2020 we were ranked 1st in the UK in the Sunday Times Best Companies to Work For List, and even won a special award for our commitment to our people’s learning and development.
We help people navigate complex buying decisions, driving more sales globally than anyone else. For our customers, this means they can trust our brands again and again to help them buy from suitable clients. For our clients, this means they rely on us to bring them unrivalled numbers of new customers who are prepared and ready to buy.
We want you to be a part of our success!
If this role sounds like something you would be interested in please apply today.
At MVF, we want to help others succeed.
Diversity, Equity and Inclusion are the foundation for MVF to build, promote and sustain a culture of trust, safety, growth and belonging where everyone can thrive. Our DEI guiding principles underpin how we build our teams, develop our talent, provide a fair working environment and create an ambitious company that reflects the diversity of our employees, customers, clients and partners, globally.
At MVF, we encourage the formation of employee led networks in order to bring employees with a shared interest together to advance diversity, equity and inclusion at MVF, whether as a member of a diverse community, or as an ally. We currently have three networks: LEEP (Lived Experience of Ethnic People), LGBTQ+ and Womens Network who all provide support, raise awareness, advance MVF’s DEI approach, commitments and objectives, develop communication, learning programmes and initiatives that lead to greater inclusion and belonging for all MVFers.
We’re committed to providing adjustments to those who may need them during the recruitment process. If you consider yourself someone who may need adjustments, please let your contact in the Talent Team know.
We are diverse by nature, but inclusive by choice.