Our managed, multi-source intelligence is timely, relevant, and actionable for our clients.

Client Success Director at Nisos (Remote)

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Who Is Nisos?

We are the Managed Intelligence Company® (nope, we are not yet another cyber threat intelligence feed). Our services enable cyber security, corporate security, and trust and safety teams to leverage a world-class intelligence capability tailored to their needs. We fuse robust data collection with a deep understanding of the adversarial mindset – delivering smarter defense and more effective response against advanced cyber attacks, disinformation, and abuse of digital platforms. We hold ourselves to the highest ethical standards, we empower an open and diverse workplace, and we strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find creative solutions for our clients.

What is the Opportunity?

As a Client Success Director at Nisos, you will be responsible for managing our relationships with our most important clients, many of which are household names and leaders in the security industry. Not only will you ensure our clients are able to get the most from our differentiated managed services, but you will also play a key role in building the sales organization at our growing, venture-backed company.

What You’ll Do

  • Manage named accounts, working closely with the security, intelligence, and trust & safety teams at large enterprises ($1b+ annual revenue) 
  • Maintain excellent relationships with Nisos teammates and key account contacts to navigate complex organization charts to identify and close opportunities to renew and expand Nisos business 
  • Proactively collaborate within the Nisos sales team and with sales teams at industry partners to identify opportunities to act as and draw upon force multipliers 
  • Contribute to Nisos sales, marketing, product, and engineering strategy, serving as the voice of the client to make us collectively better

Who You Are

  • You are an experienced relationship builder that understands how to balance conflicting priorities and set expectations with multi-layered organizations
  • You have consistently been a top performer on your teams
  • You have an appreciation for using data and testing processes to improve efficiency
  • You have direct experience with the intelligence cycle and the security applications of intelligence collection and analysis
  • You are an enthusiastic team player interested in tangibly contributing across the company to help us grow


This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Nisos’ Equal Opportunity Employment Commitment

Nisos is committed to creating a diverse and inclusive workplace and is proud to be an equal opportunity employer. Nisos evaluates qualified candidates without regard to any characteristic protected by federal, state or local law. In addition, Nisos provides reasonable accommodations for qualified individuals with disabilities.

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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
Providence, RI
Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

What are Nisos Perks + Benefits

Nisos Benefits Overview

We offer a total rewards program that provides compensation and benefits with personal growth opportunities and create an environment where team members are inspired by, enabled to execute on, and aligned with our mission and goals, and feel highly satisfied with their work at Nisos.

Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee-led culture committees
Day off for your birthday
Quarterly engagement surveys
Hybrid work model
In-person revenue kickoff
Employee awards
Flexible work schedule
Remote work program
Documented equal pay policy
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Some meals provided
Onsite office parking
Fitness stipend
Home-office stipend for remote employees
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Paid industry certifications
Personal development training
Virtual coaching services

Additional Perks + Benefits

As a fully remote global company, we promote an inclusive work culture by providing flexible perks that meet the needs of our diverse employees. Each quarter, employees receive a work-from-home stipend, a professional development stipend and a health and wellness stipend. Employees can use the funds to purchase items that fit into their lifestyle, such as exercise equipment, meditations apps, lunch delivery, online courses, a new desk, artwork for their home office, and much more!

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