Customer Success SEM Associate

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Hiring Remotely in United States
Remote
50K-60K Annually
AdTech • Sales • Automation
The Role

Frequence is the only end-to-end platform for media companies and agencies to grow and automate their advertising sales and operations while integrating owned and operated media. Through its full-stack proposal, workflow, and campaign-management software, Frequence drives revenue with best-in-class tools to sell, optimize, and report omnichannel advertising campaigns.
Frequence is a Madhive Company. Madhive is the leading independent and fully customizable operating system built to help local media organizations build profitable, differentiated, and efficient businesses.
Learn more about how Madhive and Frequence work together here.
As a Client Success SEM Associate, you will play a crucial role in developing, implementing, and managing the overall SEM strategy to drive online traffic and achieve our partner's SEM goals. This role requires a deep understanding of search engine algorithms, keyword research, bid management, and performance analysis.
We find this position interesting because you will use your knowledge of SEM to drive measurable results for our partner's SEM campaigns. You will use your creativity and analytical skills to help scale our partner's SEM campaigns. You'll gain opportunities to develop your SEM experience across multiple industries and varied campaign budget sizes.
What You Will Do:

  • Assist in planning, developing, and implementing SEM strategies
  • Partner closely with the SEM operations team to ensure the successful execution of campaigns
  • Pinpoint and communicate actionable SEM insights that improve ROI
  • Troubleshoot underperforming campaigns to identify areas of opportunity
  • Monitor SEM KPIs such as CPC, CTR, and conversions
  • Recommend new keywords or ad copy to improve performance
  • Suggest improvements for process and productivity optimizations
  • Help come up with streamlined processes for cross-team collaboration


Who You Are:

  • 3-5 years of hands-on agency experience with planning and implementing successful SEM campaigns across a vast range of industry verticals
  • Up-to-date knowledge of the latest industry trends in SEM
  • Knowledge of Google Tag Manager
  • Current Google Ads certification
  • This position requires candidates to be located in EST or CST
  • Bachelor's degree in Business, Marketing, or another quantitative field
  • Ability to analyze data and provide evidence-based recommendations


Nice to Have:

  • Experience with Google Analytics
  • Good time-management skills
  • Great interpersonal and communication skills
  • Critical thinking and problem-solving skills


The approximate compensation range for this position is $50,000-$60,000. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, as well as internal equity among our team.
#LI-remote
Why Frequence?
Frequence is a dynamic, diverse, innovative, and friendly place to work. We embrace our differences and believe they fuel our creativity. We come from varied backgrounds and think that's important. Whether it's taking ideas from previous lives and applying them in different ways or creating something completely new, we are all trail-blazing team players who think big and want to make an impact.
We are committed to cultivating a culture of inclusion and collaboration. We welcome diversity in education, culture, opinions, race, ethnicity, gender identity, veteran status, religion, disability, sexual orientation, and beliefs.
Please be advised that we will NOT be using third-party recruiting agencies for this search.

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The Company
HQ: Mountain View, California
283 Employees
On-site Workplace
Year Founded: 2010

What We Do

Frequence is a leader in local advertising sales automation. Unlike other workflow software, Frequence is the most complete system on the market, connecting all aspects of digital advertising—sales, operations, and reporting—from beginning to end. We create smart, focused campaigns based on performance data from thousands of local and national media campaigns to level the playing field and make programmatic ad buying possible for smaller local businesses.

Frequence is a Top Workplace! Our people-first culture and distinctive mission set us apart from others in the industry. We are a team of 200+ engineers, managers, salespeople, developers, and designers who are passionate about using human ingenuity and innovative technology to solve real problems for the digital advertising industry.

Frequence is proud to be Certified as a Great Place to Work. We are also honored to be recognized by Bay Area News Group as a Top Workplaces Company for 2020 & 2021. And, Frequence ranked as one of the USA's fastest-growing private companies by Inc. Magazine. Join us and let’s see what we can build together.

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