If you're ready to embark on a path that fosters growth, learning, and hands-on experience in the world of client relations, we encourage you to explore the opportunity of becoming an Entry Level Customer Success Representative with one of the top business firms in the Houston area. In this role, you'll have the chance to build a strong foundation of customer service expertise while contributing to our commitment of delivering exceptional support to our valued clientele. As the Entry Level Customer Success Representative your primary role is to engage with potential customers directly at their residences, promoting our clients products or services and driving sales growth. You will be the face of our clients, building relationships and creating a positive brand impression for them in the local area.
Responsibilities:
- Qualify leads by assessing their needs and interest level.
- Create and deliver compelling sales presentations to potential customers and tailor your presentations to address specific customer needs and concerns.
- Be able to effectively explain how the products/services meet customers' needs.
- Develop a deep understanding of our clients products or services offered in order to drive sales initiatives
- Submit daily or weekly reports to the sales manager, detailing progress and results.
- Attend regular training sessions to enhance product knowledge and sales techniques.
- Provide accurate and persuasive information to alleviate concerns and encourage a positive response.
- Conduct all interactions in a respectful and professional manner, adhering to company ethics and values.
Qualifications:
- Strong communication and interpersonal skills.
- Persuasive and confident demeanor.
- Resilience and persistence to handle rejection and objections.
- Basic math skills for pricing and calculations.
- Ability to work independently and manage time effectively.
- Physical stamina for walking and standing for extended periods.
Here, we believe in nurturing a work environment that fosters growth, collaboration, and individuality. You'll have the opportunity to develop valuable skills, contribute to meaningful projects, and make a real impact on the lives of our customers. We offer competitive compensation, comprehensive benefits, and a supportive team that values your insights and contributions.
#LI-Onsite
What We Do
We believe that connecting buyers to new products needs a personal touch. This is why, at Third Coast, we apply the latest direct marketing techniques with the brands that we represent. We shape ourselves around customers and are fueled by our ambition to get sustainable market growth for the clients' brands and businesses.
Better consumer engagement
At Third Coast, we have a dedicated team of people who understand the clients' products and find exciting ways to promote them. Our firm consists of experienced professionals, like our CEO, Dana who has over six years of experience in Sales and Direct Marketing, where she has run events in major retailers across the country. When you join our team, know that our expert leaders will continuously raise the bar for excellence by giving continuous training and development. If you want to work with and learn from the best in the business, then this is the right place for you.
Partnership with Nestle's ReadyRefresh
During this unprecedented time, we want to do whatever we can to enhance the quality of life and contribute to a healthier tomorrow. Therefore, at Third Coast, we have collaborated with Nestle's ReadyRefresh initiative, where its mission is to supply free water bottles to nurses, doctors, police officers, firefighters, baristas and many other customers along their routes working in essential services.
Our partnership with ReadyRefresh is aimed at lifting the communities where we live and operate. We have tried our best to keep people safe at home by giving them an option to place limitless orders. We have also implemented contactless delivery to minimize the interaction. Even at work, we encourage our team to wear masks, maintain social distancing and use sanitizers for the safety of health during the COVID-19 pandemic.
