The Role
The Customer Success Representative I at Zenwork is responsible for handling customer inquiries across multiple channels, creating and maintaining cases in a case management system, and assisting with special projects. They are the primary contact for customers, ensuring high-quality service and support.
Summary Generated by Built In
Required Qualifications
Preferred Qualifications
The Company
What We Do
Zenwork, through its Tax1099 and Compliancely brands, is a fast-growing digital tax compliance and regulatory reporting technology company, with 10+ years of experience powering informational tax returns and compliance checks on behalf of its customers base. The company currently serves over 100,000 customers nationwide, including 30,000 CPA firms, as well as enterprise customers such as Allbirds, Berkshire Hathaway, GrowthForce, Rover, Deloitte, and others.
