At AppsFlyer, we believe every challenge is an invitation to innovate. We’re looking for an Enterprise Customer Success Manager to support our most strategic clients in the European region and help us shape the future of measurement. In this role, you’ll collaborate with top-tier professionals from around the world in a culture that celebrates curiosity, connection, and continuous learning. If you're passionate about delivering impact through meaningful relationships and personalized service, this is your chance to join the ride.
About the RoleAs a Customer Success Manager for our Enterprise clients you will act as their trusted advisor, supporting them on both business and technical fronts. You’ll be the voice of the customer internally and a strategic partner externally, ensuring they maximize the value of the AppsFlyer platform while helping shape our product roadmap with their insights.
What You’ll Do- Manage customer relationships end-to-end, from onboarding to renewals, while ensuring their success across business, product, and technical needs.
- Proactively share product updates, insights, and best practices to drive adoption and maximize impact.
- Deliver training sessions, webinars, and demos to enable customers on new features and use cases.
- Collaborate cross-functionally with Product and R&D teams by voicing client feedback and advocating for product improvements.
- Lead Executive Business Reviews to highlight value, the impact of AppsFlyer’s solutions on our customer success, and strategic growth opportunities.
- Support upsell and expansion efforts by identifying business needs and aligning them with AppsFlyer solutions.
- Be a part of the client’s extended team - accessible, insightful, and proactive.
- Fluency in English.
- Experience in Customer Success, Account Management, or a similar client-facing role within SaaS or AdTech.
- A strong understanding of web marketing, digital advertising, and business strategy.
- A technical mindset with the ability to dive into APIs and campaign performance metrics.
- Strong analytical skills, with the ability to interpret and analyze large data sets and resolve reporting discrepancies.
- Great interpersonal skills and the ability to explain complex concepts to both technical and non-technical stakeholders.
- Self-motivation and adaptability to thrive in a fast-moving, global environment.
- Willingness to travel several times a year for customer meetings and conferences.
- Fluency in French or other languages is a huge plus.
- Background in mobile marketing or app analytics.
- Familiarity with SDK integrations and deep linking.
- Product sense or experience collaborating with product teams.
- Referred by an AppsFlyer team member.
AppsFlyer is a global company with 25 offices across 19 countries. From wellness programs and fitness initiatives, to our Global Employee Exchange and inclusive culture, we empower our people to grow professionally and personally.
Here, titles don’t define us - impact does. You’ll join a team where innovation is celebrated and collaboration drives everything we do.
We’re committed to building a diverse and inclusive workplace. Even if you don’t meet 100% of the qualifications, if this role excites you, we’d love to hear from you.
Skills Required
- Fluency in English
- Experience in Customer Success, Account Management, or a similar client-facing role within SaaS or AdTech
- Strong understanding of web marketing, digital advertising, and business strategy
- Technical mindset with ability to work with APIs and campaign performance metrics
- Strong analytical skills and ability to analyze large data sets and resolve reporting discrepancies
- Strong interpersonal communication skills, including explaining complex concepts to technical and non-technical stakeholders
- Self-motivation and adaptability in a fast-moving global environment
- Willingness to travel several times a year for customer meetings and conferences
- Fluency in French or another language
- Background in mobile marketing or app analytics
- Familiarity with SDK integrations and deep linking
- Product sense or experience collaborating with product teams
AppsFlyer Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AppsFlyer and has not been reviewed or approved by AppsFlyer.
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Wellbeing & Lifestyle Benefits — Wellbeing support is positioned as a meaningful part of the rewards package, including private health insurance and wellness offerings like fitness classes. Additional extras such as events, work‑from‑home support, and global mobility opportunities are portrayed as adding tangible value beyond cash compensation.
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Equity Value & Accessibility — Equity is framed as broadly accessible, with stock options described as available to all employees. This expands the total rewards mix and can make overall compensation feel stronger even when salary alone is debated.
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Strong & Reliable Incentives — Total compensation in certain technical and revenue roles is presented as capable of reaching competitive levels, implying meaningful upside where role/market fit is strong. Sales compensation is described as potentially attractive on-target, which can reinforce perceived earning opportunity when performance aligns with plan design.
AppsFlyer Insights
What We Do
AppsFlyer helps brands make good choices for their business and their customers through innovative, privacy-preserving measurement, analytics, fraud protection, and engagement technologies. Built on the idea that brands can increase customer privacy while providing exceptional experiences, AppsFlyer empowers thousands of creators and 8,000+ technology partners to create better, more meaningful customer relationships. To learn more, visit www.appsflyer.com.
