At Classiq Technologies, we’re shaping the future of quantum computing.
Our mission is to make quantum computing practical and impactful by bridging the gap between hardware and real-world applications. Our platform enables developers and enterprises to design, optimize, and deploy quantum algorithms at scale, automating complex processes and supporting teams from beginners to experts across diverse architectures.
Clasiq is trusted by Fortune 500 leaders and global governments. We accelerate the quantum era with a platform that transforms bold quantum ideas into working applications.
We’re looking for a seasoned, proactive Customer Success Manager who is passionate about technology, eager to engage with global customers, and excited to help organisations succeed in their quantum journey.
As a Customer Success Manager at Classiq, you will play a key role in ensuring our customers achieve measurable success with Classiq’s quantum software platform. You’ll be the customer’s trusted advisor - guiding them from onboarding to expansion - and helping them extract maximum value from Classiq’s solutions.
This is a highly cross-functional role where you’ll collaborate closely with product, engineering, and sales teams, combining technical understanding with strong relationship management skills.
Responsibilities:
- Build and maintain long-term relationships with customers, driving engagement, satisfaction, renewals, and growth
- Own customer relationship management, from onboarding and adoption to continued engagement, ensuring seamless transitions and sustaining the Classiq platform. Translate customer objectives into actionable success plans, ensuring measurable outcomes
- Collaborate with technical teams to solve customer challenges and share best practices
- Lead end-to-end customer renewals by demonstrating value, identifying expansion opportunities, and aligning with customer success goals
- Serve as the customer’s voice internally, providing feedback that influences our product roadmap
Requirements:
- Technical Bachelor’s degree in Maths / Computer Science / Engineering / Physics or STEM equivalent
- Master's (M.Sc / M.B.A) is a plus
- 3+ years of experience in Customer Success, Technical Account Management, or a similar customer-facing role in Quantum Computing (preferred), software, cloud, Deep tech technology or other advanced technology
- Proven ability to lead complex customer relationships, including renewals and growth discussions, with technical and business stakeholders
- Strong technical approach and ability to learn complex software tools quickly
- A proactive, curious, and collaborative mindset - passionate about quantum, innovation and customer success
- Skilled at conflict resolution, expectation management, and consultative engagement
- Knowledge or experience with quantum computing or adjacent fields is a plus
- Excellent verbal and written communication skills
- Experience with state of the are AI tools
- Experience as a programmer is a plus
- Willingness to travel up to 20% of the time.
Skills Required
- Bachelor's degree in Mathematics, Computer Science, Engineering, Physics, or an equivalent STEM field
- 3+ years of experience in Customer Success, Technical Account Management, or a similar customer-facing role
- Experience in quantum computing, software, cloud, deep technology, or another advanced technology industry
- Ability to lead complex customer relationships, including renewals and growth discussions, with technical and business stakeholders
- Strong technical approach and ability to learn complex software tools quickly
- Proactive, curious, and collaborative mindset with passion for quantum computing, innovation, and customer success
- Conflict resolution, expectation management, and consultative engagement skills
- Excellent verbal and written communication skills
- Willingness to travel up to 20% of the time
- Master's degree in Science or Business Administration
- Knowledge or experience with quantum computing or adjacent fields
- Experience with state-of-the-art AI tools
- Programming experience
What We Do
Welcome to Classiq - Leading Quantum Computing Software Inspired by traditional semiconductor design automation, Classiq combines deep quantum expertise with novel implementation of classical computing software automation. This combination of deep technologies is designed to transform the quantum software stack, today and in the future. With an IDE, SDK, Compiler and OS for quantum computing, Classiq is positioned at the intersection of quantum physics and computer science. Classiq’s transformative offering is being woven into the fabric of the quantum computing ecosystem: QUANTUM DEVELOPERS: As quantum computers get more powerful gate-level manual coding becomes impractical, and at times impossible. Classiq’s unique technology changes that. Classiq’s high-level quantum development environment offers functional libraries and deploys advanced heuristics and algorithms to synthesize quantum circuits automatically. Experts and beginners alike are now able to implement advanced scalable quantum circuits that are automatically optimized for a specific quantum machine, as well as easy benchmarking. Execution on quantum machines and simulators is built-in. QUANTUM COMPUTER PROVIDERS: Classiq’s software can be deployed as a dedicated front-end operating system offering customers best-in-class features maximizing customer insights and productivity. QUANTUM CLOUDS: Classiq’s hardware agnostic development software enables programs in all leading quantum programming languages providing broad access to and driving adoption of cloud platforms. HPC & ADVANCED COMPUTATION: Classiq’s scalable automation and classical computing underpinning make it a natural partner for today’s supercomputing providers seeking to integrate seamlessly with quantum computing. Classiq is collaborating with the world’s leading supercomputing providers to build seamless architectures to combine the best of both classical and quantum computing.
