As a Customer Success Manager here at Brady Corp, you will be responsible for ensuring customer satisfaction and retention by managing customer relationships and delivering value through our products and services. You will work closely with customers to understand their needs, resolve issues, and drive adoption and growth, contributing to long-term business success.
You will work out of our Charlotte, NC location on a hybrid work schedule.
In this role, you will impact Brady Corp by enhancing customer loyalty and driving revenue growth through proactive engagement and support. Your efforts will position Brady Corp as a trusted partner and help maintain strong, lasting customer relationships in a competitive market.
Applicants must be legally authorized to work in the U.S. without current or future employer-sponsored work authorization.
Preferred Qualifications- Develop and maintain strong relationships with customers to ensure their success and satisfaction with Honeywell products and services
- Act as the primary point of contact for customer inquiries, issues, and feedback, ensuring timely and effective resolution
- Collaborate with sales, product, and support teams to drive customer adoption, retention, and growth
- Analyze customer data and feedback to identify opportunities for improvement and expansion
Skills Required
- Legally authorized to work in the United States without current or future employer-sponsored work authorization
- Work from the Charlotte, North Carolina location on a hybrid schedule
Brady Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Brady Corporation and has not been reviewed or approved by Brady Corporation.
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Healthcare Strength — U.S. employees receive comprehensive medical, dental, and vision coverage starting on Day One, alongside wellness resources and an Employee Assistance Program. Materials also indicate access to mental and behavioral health support.
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Retirement Support — A matched 401(k) plan is provided in the U.S., with formal plan structures and vesting confirmed in company materials and filings. This indicates consistent, programmatic retirement support rather than ad hoc contributions.
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Parental & Family Support — Paid parental leave is offered, together with family‑building benefits such as fertility coverage and adoption and surrogacy assistance. Scholarship programs and matching gifts further extend family and community support.
Brady Corporation Insights
What We Do
Brady Corporation is an international manufacturer and marketer of complete solutions that identify and protect people, products and places. Brady’s products help customers increase safety, security, productivity and performance and include high-performance labels, signs, safety devices, printing systems and software. Founded in 1914, the Company has a diverse customer base in electronics, telecommunications, manufacturing, electrical, construction, medical, aerospace and a variety of other industries. Brady is headquartered in Milwaukee, Wisconsin and as of July 31, 2021, employed approximately 5,700 people in its worldwide businesses. Brady’s fiscal 2021 sales were approximately $1.14 billion. Brady stock trades on the New York Stock Exchange under the symbol BRC. More information is available on the Internet at www.bradycorp.com.
