Customer Success Manager

Posted 2 Days Ago
Chicago, IL, USA
Hybrid
120K-180K Annually
Mid level
Artificial Intelligence • Healthtech
We save lives with AI-powered contactless monitoring, predictive analytics, and care coordination across post acute care
The Role
Manage customer relationships to drive adoption of Circadia's contactless sensing and predictive analytics platform across post-acute care providers. Coordinate onboarding, training, and integrations with EHR and care-coordination systems; monitor outcomes, surface clinical insights, troubleshoot issues with clinical and engineering teams, and ensure customers achieve measurable reductions in rehospitalizations and improved staffing efficiency.
Summary Generated by Built In
Circadia Health is a growth‑stage healthcare AI company on a mission to prevent avoidable hospitalizations and transform senior‑care operations. 
 
Our Circadia Intelligence Platform combines:
 
Contactless sensing that monitors respiration and motion with medical‑grade accuracy
Predictive analytics & agentic AI workflows that detect 85 % of preventable rehospitalizations ~11 days in advance
Enterprise integrations that embed insights directly into EHR, care‑coordination, billing, and compliance systems
 
Today our technology touches 40 000+ post‑acute patients daily across skilled‑nursing, home‑health, and home‑care networks. We are backed by leading healthcare and AI investors and headquartered in El Segundo, CA.

At Circadia, you’ll be part of a mission-driven team that’s reshaping healthcare delivery. We combine advanced technology with clinical insight to prevent avoidable harm, improve staffing efficiency, and help clinicians focus on what matters most, caring for patients. Join us in building the future of proactive care.

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The Company
HQ: London
120 Employees
Year Founded: 2016

What We Do

Circadia Health helps reduce preventable rehospitalizations and save lives across the post-acute care continuum. Our AI-powered early detection system combines proprietary sensor technology – the Circadia C200 System (FDA-cleared) for contactless respiratory, heart rate, and motion monitoring – with EHR data and care coordination. We are venture-backed and in a rapid growth stage. Our US headquarters is in Los Angeles, and we have just opened an office in NYC.

Why Work With Us

We fuse hardware, software, data science, and clinical services to provide a full-stack virtual care delivery model across SNFs and Home. We are a team of designers, engineers, clinicians, and scientists.

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