At Classiq Technologies, we’re shaping the future of quantum computing. Our platform empowers developers, researchers, and enterprises to design, optimise, and execute complex quantum circuits at scale - turning quantum potential into real-world impact.
We’re looking for a seasoned, proactive Customer Success Manager who is passionate about technology, eager to engage with global customers, and excited to help organisations succeed in their quantum journey.
About the Role
As a Customer Success Manager at Classiq, you will play a key role in ensuring our customers achieve measurable success with Classiq’s quantum software platform. You’ll be the customer’s trusted advisor - guiding them from onboarding to expansion - and helping them extract maximum value from Classiq’s solutions.
This is a highly cross-functional role where you’ll collaborate closely with product, engineering, and sales teams, combining technical understanding with strong relationship management skills.
What you'll do:
- Build and maintain long-term customer relationships, driving engagement, satisfaction, renewals, and growth.
- Lead onboarding and training sessions, ensuring customers gain a deep understanding of the Classiq platform.
- Translate customer objectives into actionable success plans that deliver measurable outcomes.
- Collaborate with technical teams to solve customer challenges and share best practices.
- Identify opportunities for account growth and expansion.
- Serve as the customer’s voice internally, providing feedback that influences our product roadmap.
Who you are:
- 2+ years of experience in Customer Success, Technical Account Management, or a similar customer-facing role in software, cloud, or advanced technology.
- Strong technical approach and ability to learn complex software tools quickly.
- A proactive, curious, and collaborative mindset - passionate about innovation and customer success.
- Skilled at conflict resolution, expectation management, and consultative engagement.
- Willingness to travel up to 10% of the time.
- Native Hebrew speaker
- Full proficiency in English (CEFR C2 level) and exceptional communication and presentation skills.
Bonus Points:
- Technical Bachelor’s degree in Maths / Computer Science / Engineering / Physics or STEM equivalent from a recognized academic institution.
- Fluency in an additional major European language (e.g., French, German, Spanish, Italian, etc.)
- Knowledge or experience with quantum computing or adjacent fields
- Experience as a programmer
Skills Required
- 2+ years in Customer Success, Technical Account Management, or similar customer-facing software/cloud role
- Strong technical aptitude and ability to learn complex software tools quickly
- Proactive, curious, collaborative mindset focused on customer success
- Skilled at conflict resolution, expectation management, and consultative engagement
- Willingness to travel up to 10% of the time
- Native Hebrew speaker
- Full professional proficiency in English (CEFR C2) with strong presentation skills
- Technical Bachelor's degree in Maths/CS/Engineering/Physics or STEM equivalent
- Fluency in an additional major European language (e.g., French, German, Spanish, Italian)
- Knowledge or experience with quantum computing or adjacent fields
- Experience as a programmer
What We Do
Welcome to Classiq - Leading Quantum Computing Software Inspired by traditional semiconductor design automation, Classiq combines deep quantum expertise with novel implementation of classical computing software automation. This combination of deep technologies is designed to transform the quantum software stack, today and in the future. With an IDE, SDK, Compiler and OS for quantum computing, Classiq is positioned at the intersection of quantum physics and computer science. Classiq’s transformative offering is being woven into the fabric of the quantum computing ecosystem: QUANTUM DEVELOPERS: As quantum computers get more powerful gate-level manual coding becomes impractical, and at times impossible. Classiq’s unique technology changes that. Classiq’s high-level quantum development environment offers functional libraries and deploys advanced heuristics and algorithms to synthesize quantum circuits automatically. Experts and beginners alike are now able to implement advanced scalable quantum circuits that are automatically optimized for a specific quantum machine, as well as easy benchmarking. Execution on quantum machines and simulators is built-in. QUANTUM COMPUTER PROVIDERS: Classiq’s software can be deployed as a dedicated front-end operating system offering customers best-in-class features maximizing customer insights and productivity. QUANTUM CLOUDS: Classiq’s hardware agnostic development software enables programs in all leading quantum programming languages providing broad access to and driving adoption of cloud platforms. HPC & ADVANCED COMPUTATION: Classiq’s scalable automation and classical computing underpinning make it a natural partner for today’s supercomputing providers seeking to integrate seamlessly with quantum computing. Classiq is collaborating with the world’s leading supercomputing providers to build seamless architectures to combine the best of both classical and quantum computing.
