About BrightEdge
BrightEdge is a leading enterprise SEO and content performance platform that helps companies understand how their digital content drives real business results. Founded in 2007, we’re trusted by thousands of organizations across more than 80 countries, including brands like Microsoft and Visa. Our platform combines powerful data and AI-driven insights allowing our customers to plan, optimize, and measure campaigns based on real-time content performance.
What sets BrightEdge apart are our people. With 400+ global employees across 7 offices, we foster a collaborative, curious, and supportive environment where smart ideas are encouraged and impact is visible. If you enjoy solving meaningful problems, learning new things, and working alongside talented teammates while helping shape the future of digital marketing, BrightEdge is a great place to build your career.
About the Role
How you'll spend your time:
- Drive business outcomes for enterprise customers by creating and supporting an integrated SEO analytics and research environment
- Understand business requirements and align business requirements to SEO program spanning data, workflow, and reporting
- Drive integrations and implementations to completion
- Communicate with a range of business and technical stakeholders to ensure successful implementation that reflects business requirements
- Drive customer platform usage responsive to technical SEO use cases focused on reporting and research
- Run frequent customer sessions independently, setting strong agendas and executing post-session follow-up
- Identify, engage, and train different divisions within a customer
- Provide day-to-day engagement that delights customers and supports renewal
- Configure platform to support advanced AI use cases
We're excited about you if you have:
- 5+ Years of relevant experience managing multiple customer accounts
- Experience doing discovery of business goals and needs
- Experience driving technology/platform adoption and usage
- Strong verbal and written communication skills and presentation skills
- Experience managing complex integrations
- Thorough understanding of digital marketing
- Working knowledge of SEO
- Enterprise analytics experience with Tableau/Domo/Power BI a strong plus
- Experience with web analytics, Adobe Analytics a strong plus
Benefits
Motivating, high-impact work that builds your career
Medical, dental, and vision insurance with multiple package options
15-23 days PTO depending on tenure plus 10 paid holidays
Pre-tax commuter benefit plan and company contribution to help reduce parking/public transit costs
Discounted gym membership and fitness benefits
No or low cost therapy and professional coaching sessions through Spring Health
4-6 weeks fully paid parental leave
Pet wellness and insurance plans to keep your furry family healthy
Skills Required
- 5+ Years of relevant experience managing multiple customer accounts
- Experience doing discovery of business goals and needs
- Experience driving technology/platform adoption and usage
- Strong verbal and written communication skills and presentation skills
- Experience managing complex integrations
- Thorough understanding of digital marketing
- Working knowledge of SEO
- Enterprise analytics experience with Tableau/Domo/Power BI
- Experience with web analytics, Adobe Analytics
What We Do
As brands have become publishers, the digital world has become the most important distribution channel. The BrightEdge Content Performance Marketing platform helps brands Target Demand, Create and Optimize Content, and Measure Results to win on the content battleground. BrightEdge transforms online content into tangible business results, such as traffic, revenue, and engagement. Our platform is powered by an Artificial Intelligence engine, DataMind, and is the only company capable of web-wide, real-time measurement of digital content engagement across all digital channels, including search, social, and mobile.
