Would you like to work in a dynamic sales-growth role?
Do you love collaborating across teams to deliver customer success?
Join our Public Sector Renewals Sales Team!
We work with public sector clients and channels to make the internet fast and secure. As partners, we collaborate with agencies, aligning solutions to business needs. We build relationships to maximize product value through our platform.
Become a Public Sector Renewals Sales Representative
As a Public Sector Renewals Sales Representative, you will enjoy unique flexibility. You will help shape the sector, target accounts, and drive retention strategy. You will be a sales professional with an entrepreneurial spirit.
As a Customer Success Manager II, you will be responsible for:
- Managing the full renewal lifecycle, including quoting, negotiation, and contract closure.
- Ensuring accurate renewal forecasting and tracking within the CRM system.
- Fostering relationships with internal teams, distribution partners, and external stakeholders.
- Identifying and acting upon product upsell and cross-sell opportunities.
- Monitoring engagement to identify at-risk accounts and mitigate potential churn.
- Collaborating with operations to identify and implement process optimization improvements.
Do what you love
To be successful in this role you will:
- Have experience in public sector sales, renewals, or account management.
- Show evidence of success in technology sales or customer success roles.
- Possess excellent verbal and written communication skills.
- Maintain organizational skills for managing high-volume portfolios and deadlines.
- Demonstrate proficiency with CRM software and office productivity tools.
- Apply a proactive, solutions-focused approach to handling complex situations.
About us
At Akamai, we make life better for billions of people, trillions of times a day.
Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.
Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security: Neutralizing threats before they ever reach your data.
Content Delivery: Scaling the world's biggest moments without a glitch.
AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.
At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.
Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.
FlexBase adapts to your job's needs
Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.
We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.
Compensation
Akamai is committed to fair and equitable compensation practices. For US based candidates only - The On Target Earnings (OTE, base salary + commissions) for this position ranges from $100,700 - $181,300/year; a candidate’s OTE is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. Compensation for candidates outside the US will vary. The compensation package may also include equity awards and an Employee Stock Purchase Plan (ESPP). Akamai provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family friendly benefits including parental leave and an employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply.
Skills Required
- Experience in public sector sales, renewals, or account management.
- Proven success in technology sales or customer success roles.
- Excellent verbal and written communication skills.
- Organizational skills for managing high-volume portfolios and deadlines.
- Proficiency with CRM software.
- Proficiency with office productivity tools.
- Proactive, solutions-focused approach to handling complex situations.
- Ability to manage full renewal lifecycle including quoting, negotiation, and contract closure.
- Ability to ensure accurate renewal forecasting and tracking within CRM.
Akamai Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Akamai Technologies and has not been reviewed or approved by Akamai Technologies.
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Leave & Time Off Breadth — Unlimited PTO in the U.S., wellness days, paid volunteering time, and the FlexBase model contribute to broad time‑off flexibility. These practices are described as supporting strong work‑life balance.
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Parental & Family Support — Generous paid parental leaves, paid family care leave, subsidized backup childcare, and inclusive family‑building benefits via Carrot form a comprehensive family support suite. Coverage spans fertility support through caregiving resources.
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Retirement Support — A 401(k) with a substantial company match and immediate vesting, plus Roth and Mega Backdoor Roth options, underpin long‑term savings. These features provide reliable long‑term savings opportunities.
Akamai Technologies Insights
What We Do
At Akamai, we make life better for billions of people, billions of times a day. Every moment, billions of people, all over the world, are using the internet to shop, play games, look after finances, learn remotely, share videos, connect across the world, and so much more. These life-shaping digital experiences wouldn’t be possible without Akamai. We power and protect life online. It’s an extraordinary mission, and our global teams achieve it by solving the toughest challenges, and turning the impossible into the possible. With the world’s most distributed compute platform — from cloud to edge — we make it easy for businesses to develop and run applications, while we keep experiences closer to users and threats farther away. That’s why innovative companies worldwide choose Akamai to build, deliver, and secure their digital experiences. Thanks to our world’s most distributed platform for cloud computing, security, and content delivery. Akamai keeps applications and experiences closer and threats farther away. Devoted, determined problem-solvers who share a passion for technology, we’re always pushing ground-breaking ideas and driving innovation. Do you want to power and protect life online, by solving the toughest challenges with us? Be part of an amazing team!
Why Work With Us
Our people are devoted, determined problem-solvers who share a passion for technology. We find solutions through persistence, and push ground-breaking ideas forward with urgency and courage. This creates an environment where we harness creative energy and drive innovation. We are inclusive and diverse, and we love to collaborate across the world.
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