Renewals & Retention: Drive high customer retention and renewal rates by closely managing your renewal pipeline and ensuring customers see ongoing value. Work closely with account teams to identify upsell and cross-sell opportunities. Work with the Marketing team to identify effective messaging for smaller accounts in your book with an eye on growing them. Lead efforts in contract renewals and negotiations
Account Management: Build and nurture strong relationships with key stakeholders, including marketing operations teams & marketing leaders. Be their trusted advisor, offering strategic recommendations on how to leverage Semrush for maximum impact
Key Account Business Reviews: Conduct regular business reviews with Key Accounts in your portfolio to demonstrate how Semrush tools are delivering ROI. Offer customized strategies and insights to help customers meet their specific business goals, in addition to discussing new, relevant products and solutions
Drive Customer Value: Collaborate closely with different customer stakeholders to understand and link key workflows within their marketing operations to the business value Semrush drives. Ensure customers understand how specific features and tools directly enhance their marketing objectives and performance
Customer Advocacy: Act as the voice of the customer within Semrush, advocating for any improvements or enhancements based on customer needs and feedback. Stay informed about customer strategic objectives, relevant market conditions in the customers’ industry, and competitive intelligence to identify opportunities and threats.
Create & Execute Success Plans: Develop detailed, customized success plans tailored to the customer’s specific needs and business objectives. Ensure timely and efficient execution of these plans by coordinating with cross-functional teams and managing resources effectively, focusing on driving time to value and ensuring the customer sees immediate impact
Identify Growth Opportunities: Consistently evaluate your customer’s unique needs and identify opportunities for Semrush tools to meet them. Collaborate closely with Sales & Marketing to create expansion opportunities & product/platform upgrades
Semrush Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Semrush and has not been reviewed or approved by Semrush.
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Healthcare Strength — Health coverage spans medical, dental, vision, mental‑health support, and tax‑advantaged accounts, with low‑cost options described for U.S. roles. Disability and life insurance, as well as travel coverage, further strengthen the package.
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Leave & Time Off Breadth — Time‑off offerings include unlimited PTO, paid holidays and sick time, substantial parental leave, and sabbatical options. Policy guidance encouraging minimum time off appears alongside remote‑friendly flexibility.
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Retirement Support — A 401(k) plan is offered for U.S. employees, with employer match referenced in some role descriptions. Retirement support is presented consistently as part of the core rewards.
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What We Do
Semrush, an Adobe company, is the leading brand visibility platform, empowering marketers to command their online presence and create measurable impact. Built on the industry’s most expansive proprietary dataset, Semrush delivers AI-driven insights across SEO, Agentic Search Optimization, content marketing, paid media, and social strategy. Used by over 28 million users globally – from scaling startups to the Fortune 500 – Semrush provides the competitive intelligence needed to win visibility in an evolving digital landscape.
Why Work With Us
Why Semrush? Move together You own the way you work, but we move and win as one unbeatable team. Raise the bar We don’t just lead the market, we’re busy creating a world where Semrush is an unfair advantage for every marketer. Learn fast. Grow faster We move fast in ways that help you grow. Here, you have room to experiment, keep what works,
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