- Help Sayari’s existing clients effectively leverage Sayari solutions
- Manage customer onboarding and continuing education to drive product adoption and retention within an existing portfolio of Sayari’s commercial clients
- Ensure that Sayari customers fully integrate Sayari products into their workflows by understanding their goals and priorities
- Become a subject matter expert on the Sayari suite of products and services, able to communicate with users on value and brief client stakeholders on product updates
- Provide feedback and market intelligence to Sayari stakeholders in Sales, Marketing, and Engineering Coordinate with internal stakeholders to proactively address client concerns and ensure maximum return on investment and deepen Sayari’s customer-stakeholder relationships
- 3-7 years of experience working in Customer Success, solutions or product role, preferably with a SaaS company
- Ideally with data, analytics, or business intelligence product offerings
- Facilitating customer meetings and presentations to establish trusted advisor relationships Having worked across European customers
- Foundation of data literacy and interest in building analytic capabilities
- Interest in commercial risk intelligence, supply chain, regulation tech, and open-source data
BENEFITS:
- A collaborative, fun, and positive culture - you will be part of a successful team passionate about the mission and driving business growth
- Outstanding competitive compensation package
- Performance and incentive bonuses
- Exceedingly generous vacation leave, parental leave, floating holidays, flexible schedule, & other remarkable benefits
- Eligibility to participate in our UK pension plan with a company-sponsored match
- A strong commitment to diversity, equity, and inclusion
- Limitless growth and learning opportunities
- Conference & Continuing Education Coverage
- Team building events & opportunities
Sayari is an equal opportunity employer and strongly encourages diverse candidates to apply. We believe diversity and inclusion mean our team members should reflect the diversity of the United States. No employee or applicant will face discrimination or harassment based on race, color, ethnicity, religion, age, gender, gender identity or expression, sexual orientation, disability status, veteran status, genetics, or political affiliation. We strongly encourage applicants of all backgrounds to apply.
Top Skills
What We Do
The world’s largest provider of companies, their key people, and their most important relationships. From financial intelligence to anti-counterfeiting, and from free trade zones to war zones, Sayari powers cross-border and cross-lingual insight into customers, counterparties, and competitors. Thousands of analysts and investigators in over 30 countries rely on our products to safely conduct cross-border trade, research front-page news stories, confidently enter new markets, and prevent financial crimes such as corruption and money laundering.
