The Role
Manage publisher and advertiser relationships across digital advertising and programmatic campaigns. Serve as the primary client contact, oversee campaign execution and optimization, provide performance reporting and insights, identify upsell opportunities, and collaborate with Ad Operations, Technology, and Sales teams to drive retention, satisfaction, and revenue growth.
Summary Generated by Built In
What we want:
We are looking for a Customer Success Manager to drive client satisfaction, retention, and revenue growth across our advertising and programmatic business. The role involves managing key publisher/advertiser relationships, optimizing campaign performance, and identifying upsell opportunities.
Who we are:
Vertoz (NSEI: VERTOZ), an AI-powered MadTech and CloudTech Platform offering Digital Advertising, Marketing and Monetization (MadTech) & Digital Identity, and Cloud Infrastructure (CloudTech) caters to Businesses, Digital Marketers, Advertising Agencies, Digital Publishers, Cloud Providers, and Technology companies. For more details, please visit our website here.
IncrementX:
IncrementX is the Vertical Audience Platform Representing Asian & Western Digital Publishers in a cross geography. We are the Programmatic Monetization and Brand Solutions Revenue Partner for Publishers. We provide a global sales force, partnerships & technology with unique expertise to minimize the surprises publishers face in cross geography and help Brands and Agencies in Reaching Niche Multicultural Audiences.
What you will do:
•Client Relationship Management: Act as the primary point of contact and build strong client relationships
•Campaign Management & Optimization: Manage end-to-end digital campaigns and optimize performance
•Revenue Growth: Identify upsell opportunities across PMP, PG, and programmatic deals
•Programmatic Expertise: Work with SSPs like PubMatic, Magnite, OpenX
•Reporting & Insights: Share performance reports and actionable insights
•Cross-functional Collaboration: Work with Ad Ops, Tech, and Sales teams
•Client Retention: Ensure satisfaction and long-term partnerships
Requirements
•1–3 years in AdTech / Digital Advertising
•Strong understanding of SSPs, DSPs, RTB, PMP
•Experience with Google Ad Manager (GAM)
•Strong communication and analytical skills
•Experience with US, EU, APAC markets
•Knowledge of GDPR
•Familiarity with analytics tools
•Revenue growth
•Client retention
•Campaign performance
•Upsell conversions
Benefits
•No dress codes
•Flexible working hours
•5 days working
•24 Annual Leaves
•International Presence
•Celebrations
•Team outings
Skills Required
- 1-3 years of experience in AdTech or digital advertising
- Strong understanding of SSPs, DSPs, RTB, and PMP
- Experience with Google Ad Manager
- Strong communication skills
- Strong analytical skills
- Experience with US, EU, and APAC markets
- Knowledge of GDPR
- Familiarity with analytics tools
- Experience driving revenue growth
- Experience supporting client retention
- Experience managing campaign performance
- Experience driving upsell conversions
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Vertoz is an AI-powered MadTech and CloudTech platform serving businesses, digital marketers, advertising agencies, publishers, cloud providers, and technology companies. It provides omnichannel and performance advertising, monetization and media representation, ad exchanges, digital identity, domain services, cloud hosting, and related infrastructure. Its platforms help customers manage digital campaigns, monetize audiences, establish online presence, and optimize advertising performance through technology-driven solutions.
