Customer Success Intern

Posted 7 Hours Ago
Be an Early Applicant
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
Hybrid
Internship
Big Data • Information Technology
The world's leading consumer intelligence company.​
The Role
As a Customer Success Intern, you will support end-to-end research projects, collaborate with teams, design surveys, analyze data, and deliver insights for clients.
Summary Generated by Built In
Job Description

Curious how brands actually make decisions using data? Join NielsenIQ and get hands-on experience working on real research projects that shape business strategies.

This isn’t a “watch and learn” internship—you’ll be trusted to own parts of real projects and see your work make an impact.

🚀 What you’ll be doing:

  • Own and support end-to-end research projects (from setup to final delivery)
  • Work closely with Sales teams to turn client questions into clear research plans
  • Collaborate with teammates, clients, and partners across different countries
  • Design surveys, analyze data, and help build charts, reports, and dashboards
  • Turn data into clear insights and stories clients can act on
  • Run quality checks to make sure everything is accurate and client-ready
  • Deliver your work on time while maintaining high standards

💡 Why you’ll love this internship:

  • You’ll work on real client projects, not just admin tasks
  • Learn how data, storytelling, and business strategy connect
  • Build practical skills in analytics, research, and client communication
  • Gain exposure to global teams and a multicultural work environment
  • Get mentored by professionals in analytics and consulting

    Who this is perfect for: If you enjoy working with data, solving real-world problems, and want experience that actually builds your career—this role is for you.

    Qualifications

     

    • Currently pursuing a degree in Business, Marketing, Economics, Data, or related fields
    • Strong interest in analytics, insights, or market research
    • Comfortable with Excel & PowerPoint basics
    • Good communication skills—you can explain ideas clearly
    • Fluent in English (Vietnamese is a plus, but not required)
    • Team player who enjoys working with people from different backgrounds

    Additional Information

    Our Benefits

    • Flexible working environment
    • Volunteer time off
    • LinkedIn Learning
    • Employee-Assistance-Program (EAP)

    NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

    About NIQ

    NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

    For more information, visit NIQ.com

    Want to keep up with our latest updates?

    Follow us on: LinkedIn | Instagram | Twitter | Facebook

    Our commitment to Diversity, Equity, and Inclusion

    At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

    Skills Required

    • Currently pursuing a degree in Business, Marketing, Economics, Data, or related fields
    • Strong interest in analytics, insights, or market research
    • Comfortable with Excel & PowerPoint basics
    • Good communication skills
    • Fluent in English (Vietnamese is a plus)
    • Team player

    NielsenIQ Compensation & Benefits Highlights

    The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NielsenIQ and has not been reviewed or approved by NielsenIQ.

    • Parental & Family Support Public materials highlight paid parental leave in the U.S., with additional paid disability time for birth parents. Parental leave is positioned as a standout element of the package.
    • Leave & Time Off Breadth Unlimited or flexible PTO is referenced alongside paid holidays and sick leave, providing broad time-off options in many roles. Actual use can vary by team norms, but the formal breadth is notable.
    • Flexible Benefits Work-from-home and hybrid arrangements are supported in many roles, with remote-friendly practices described across business lines. Flexibility is frequently positioned as a meaningful advantage.

    NielsenIQ Insights

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    Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

    The Company
    Chicago, IL
    40,000 Employees
    Year Founded: 1923

    What We Do

    NielsenIQ is the industry leader in global measurement and data analytics, and the most trusted source for retail and consumer intelligence. We deliver the complete truth to retailers, manufacturers, and our partners through our comprehensive data sets and powerful insights. We enable businesses to make critical decisions confidently, accelerating growth and optimizing performance.

    Why Work With Us

    We empower companies around the world to make bold decisions and transform their business with trusted data, solutions, and insights. Joining NielsenIQ means experiencing countless learning opportunities and gaining numerous pathways for growth.

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