Customer Success Intern - Summer 2027

Posted 3 Days Ago
Be an Early Applicant
Alpharetta, GA, USA
In-Office
20-25 Hourly
Internship
Cloud • Security • Software • Cybersecurity
The Role
Support customer success activities by renewing expired accounts, calling customers to win them back, managing team inboxes, and identifying upsell and cross-sell opportunities. Interns will shadow Customer Success Specialists and participate in onboarding, professional development, networking, and social activities during a 10-week summer program.
Summary Generated by Built In

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.

About Our Summer Internship Program

Our Summer Internship Program is designed for students entering their final year of university who are eager to gain meaningful, real-world experience in a fast paced, collaborative, and professional environment.

As a Summer Intern, you'll participate in a comprehensive onboarding experience led by our University Relations team to set you up for success from day one. Throughout the program, you'll also have the opportunity to participate in weekly professional development sessions, networking events, social activities, and other engaging experienced designed to support your personal and professional growth.

The program takes place from June – August 2027 (10-week program).

Your Role 

In the Customer Success Internship, you’ll work with satisfied customers on renewing their contacts. You’ll call expired accounts to win them back and manage team inboxes. You’ll shadow our Customer Success Specialists here as well, finding out how to upsell and cross-sell whenever there’s an opportunity.  

Qualifications 

  • Rising Junior or Senior pursuing a Bachelor’s degree in an accredited college or university   
  • Excellent written, verbal and communication skills   
  • Detail oriented  
  • Willingness to learn about technology   
  • Proficiency in Windows and Microsoft Office   
  • Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter 

Benefits

As a paid intern at Veeam, you’ll receive:

  • Paid Company Holidays during your internship
  • Tech Stipend to help set up your workspace
  • 8 Hours of Paid Volunteer Time through our Veeam Cares Program
  • Personal and Professional Development through our Internship Program

We’re committed to providing a supportive and rewarding internship experience.


The pay range posted is an hourly rate of base pay. When making an offer of employment, Veeam will take into consideration the candidate’s expectations, experience, education, scope of responsibility for the role, and the current market demands.

United States of America Intern Pay Range
$20 - $25 USD

Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Personal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice, which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing. 

By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.

Skills Required

  • Rising junior or senior pursuing a Bachelor's degree at an accredited college or university
  • Excellent written, verbal, and communication skills
  • Detail oriented
  • Willingness to learn about technology
  • Proficiency in Windows and Microsoft Office
  • Ability to work independently with limited direction in a fast-paced environment
  • High-energy, motivated self-starter

Veeam Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Veeam and has not been reviewed or approved by Veeam.

  • Healthcare Strength Healthcare coverage is comprehensive with options that include employee-only no-cost tiers, plus mental-health support through an assistance program. Feedback suggests these offerings compare well in tech.
  • Leave & Time Off Breadth Time off includes unlimited PTO in the U.S., paid company holidays, quarterly company-wide recharge days, and paid volunteer time. Feedback suggests team norms influence how fully this flexibility is utilized.
  • Strong & Reliable Incentives Sales and pre-sales roles feature meaningful on-target earnings with competitive base and variable structures. Feedback suggests these plans provide strong upside for high performers.

Veeam Insights

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The Company
HQ: Seattle, WA
4,172 Employees
Year Founded: 2006

What We Do

Veeam provides a single platform for modernizing backup, accelerating hybrid cloud and securing data. Veeam has 400,000+ customers worldwide, including 82% of the Fortune 500 and 69% of the Global 2,000. Veeam’s 100% channel ecosystem includes global partners, as well as HPE, NetApp, Cisco and Lenovo as exclusive resellers, and boasts more than 35K transacting partners worldwide.

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