Customer Success Executive

Reposted 8 Days Ago
Be an Early Applicant
Colombo, LKA
In-Office
Junior
Real Estate • Software • Automation
The Role
Perform outbound calls to convert leads into customers, maintain product knowledge, manage CRM records, meet sales targets, and build strong client relationships.
Summary Generated by Built In

Homey is seeking an enthusiastic and results-driven Sales Specialist to join our sales team. In this role, you will be responsible for making outbound calls to potential clients, introducing them to Homey's services, and converting leads into customers. As the first point of contact for our prospects, you will play a key role in promoting our mission and values to enhance the Homey brand.

Key Responsibilities
  • Sales Conversion: Convert qualified leads into customers by guiding them through the sales process.
  • Product Knowledge: Maintain thorough knowledge of Homey’s services and industry trends to effectively respond to client inquiries.
  • Customer Relationship Management: Update and maintain customer records and interactions in the CRM system.

Requirements

Experience:

  • Minimum of 1 years of experience in a telesales or telemarketing role.
  • Proven track record of meeting or exceeding sales targets.

 Technical Skills:

  • Proficient in using CRM software and Microsoft Office Suite.
  • Experience with call tracking software is an advantage.

 Soft Skills:

  • Strong communication and persuasive skills.
  • Excellent listening skills with the ability to build rapport with clients.
  • Highly motivated, target-oriented, and able to work independently.
  • Ability to handle objections and work under pressure.
Nice-to-Have
  • Experience in selling conveyancing 
  • Have sold in the property market before
  • Knowledge about conveyancing 
  • Ability to work and support departments that will help their role

Benefits
  • Role to be paid in GBP with a UK Contract
  • Competitive salary commensurate with experience.
  • Opportunities for professional development and career progression.
  • Supportive work environment with a focus on work-life balance.
  • UK work hours apply.

Top Skills

Call Tracking Software
Crm Software
MS Office
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The Company
HQ: London
47 Employees
Year Founded: 2021

What We Do

Homey is a user-centred platform that streamlines property transactions with centralised case management, automated quoting, and efficient client onboarding. We help agents, panel managers, and solicitors save time, enhance client relationships, and boost referral and conversion rates, providing a competitive edge with faster, simpler transactions. Book a free demo today via our website!

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