Modality: Hybrid
Schedule: 10:00 am – 7:00 pm Monday - Friday
What you'll be doing:
Address inbound and outbound calls, emails and chat requests from customers including but not limited to online application process, lease agreement, payments, and other general customer inquiries from approved applicants finalizing transactions to get equipment from participating dealers/vendors
Work with our vendors to solve any issues they have with their applications or invoices
Consistent follow-up with prospects via phone, email, and messaging to answer customer questions and solve problems about their account
Effectively communicate the company’s value proposition to end-users (business owners)
Provide feedback/suggestions on processes employed by the team to achieve funding growth
Diligently use CRM (Salesforce.com) to capture relevant data and keep comprehensive and accurate prospect notes
Other duties may be as assigned as needed
What you have:
Drives for Results meets or exceeds multiple/simultaneous deadlines while supporting a calm, fun loving, and always professional demeanor
Desires to further develop their own customer service skills and business acumen
High success rate in meeting and exceeding goals
Self-starter who wants to work hard and contribute every day to a thriving organization with ability to understand Clicklease’s evolving needs
Effective Communicator – clearly and proactively communicates to management, peers, and customers
Magnetic Personality – able to create an instant connection with customers & co-workers
Contributes to the culture of Clicklease as a team player as well as living the Clicklease values
Consistently brings an engaged, positive attitude and likes to WIN!
What will make you stand out:
Minimum of 1 years of experience in Outbound B2B/B2C Sales
At least 1 years of experience in the Call Center industry
Financial Services and/or leasing experience
Tech savvy and experienced with CRM software
What we offer:
An amazing culture
Medical insurance
Life insurance
Paid time off and holidays
Asociación Solidarista
Ask us about our two annual parties during your interview ;)
Office located near the airport in Alajuela
Clicklease only accepts resumes submitted in English
Clicklease is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring that all employees and job applicants are treated with respect and dignity regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.Similar Jobs
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What We Do
Clicklease is the payment solution that says “yes.” Our innovative payment solution connects equipment vendors with small businesses through flexible, affordable payment plans. The solution’s proprietary algorithm doesn’t need to consider FICO scores for approval, empowering customers who can’t get funding otherwise.
Business owners simply shop for the equipment they need on their favorite vendor websites, click to apply for Clicklease payments, complete the 4-minute application, receive instant approval, and enjoy same-day funding.
Our solution is a win-win. It not only helps small businesses buy what they need to succeed, it helps equipment vendors sell what they need to grow. And when businesses grow, so do families, communities, and economies.
