About Ingredion:
Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you have experienced our work in your favorite chocolate, your pet’s food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you are just starting your career or bringing years of experience, there is a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create.
Location: Guadalajara
Workplace type: Hybrid
Ingredion is looking for a Customer Specifications Specialist to join our team and ensure customer specifications remain a critical standard for evaluating product quality. Your expertise will help us deliver on our promise to customers and strengthen global coordination.
As a Customer Specifications Specialist, you will be part of a global team that coordinates customer specification documents and ensures timely, accurate reviews aligned with quality standards.
This role reports to the Lead Customer Specifications US & Canada.
What will you do:
- Lead and coordinate the customer specification review process regionally, working with participants from each plant and country to provide timely reviews aligned with customer segmentation policy.
- Partner with colleagues to ensure timely responses to customer inquiries.
- Review customer quality agreements with the appropriate plant and edit agreements to meet Ingredion quality requirements.
- Collaborate cross-functionally with customers, plant quality, and sales to complete agreements and specification reviews.
- Submit regional reviews for global customer review.
- Maintain organized records of completed customer specifications and quality agreements in shared locations for easy retrieval by plant quality and global document teams.
What you will bring:
- Bachelor’s degree required.
- Minimum of 2 years of experience in an operational, technical, or business role; plant quality or customer quality documentation experience strongly preferred.
- Proven ability to work with cross-functional teams and interact with all levels of the Quality Organization.
- Strong planning, organizing, and time management skills, attention to detail, and ability to work independently.
- English fluency, both written and spoken.
Who you are:
- Collaborative and able to cultivate positive relationships with customers, team members, plants, and support functions.
- Adaptable, quick learner, and comfortable working in a fast-paced environment.
- Skilled in prioritization and multitasking under high-volume conditions.
- Computer-savvy; experience with Salesforce and SharePoint is advantageous.
Why Join Ingredion?
Discover why Ingredion is the ideal place to advance your career with our exceptional rewards and benefits package designed to help you thrive. Create the future with us and enjoy:
- Total Rewards Package – Competitive salary and performance-based pay recognizing your contributions to our success.
- Comprehensive Benefits & Wellness Support – Health, long-term savings, and resources for your physical, mental, and emotional well-being
- Career Growth – Learning, training, and development opportunities, including tuition reimbursement.
- Employee Recognition Program – A culture of real-time appreciation, with personalized recognition rewards globally
- Employee Discount Program – Provides exclusive discounts on everyday products, services, and travel.
#LI-E
#LI-Hybrid
Ingredion uses AI-enabled tools to support parts of the recruitment process, including resume screening and interview scheduling. These tools help match candidate skills to job requirements and streamline communication. All AI-assisted decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws. By applying, you acknowledge that AI may be used to support your application journey.
Relocation Available:
NoSkills Required
- Bachelor's degree
- Minimum of 2 years of experience in an operational, technical, or business role
- Experience in plant quality or customer quality documentation
- English fluency, both written and spoken
- Experience with Salesforce and SharePoint
Ingredion Incorporated Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ingredion Incorporated and has not been reviewed or approved by Ingredion Incorporated.
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Retirement Support — A competitive 401(k) program with company matching and, in some cases, additional contributions is highlighted, with defined vesting terms. This supports long‑term savings and is a consistent pillar of the U.S. package.
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Healthcare Strength — Core medical, dental, and vision coverage is standard, with additional protections like life and disability insurance. Wellbeing resources and an employee assistance program further bolster health support.
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Strong & Reliable Incentives — Annual or periodic bonuses are common components of compensation across functions. This adds dependable variable pay alongside base salary.
Ingredion Incorporated Insights
What We Do
Ingredion Incorporated (NYSE: INGR) headquartered in the suburbs of Chicago, is a leading global ingredient solutions provider serving customers in more than 120 countries. With 2022 annual net sales of nearly $8 billion, we turn grains, fruits, vegetables and other plant-based materials into value-added ingredient solutions for the food, beverage, animal nutrition, brewing and industrial markets. With Ingredion Idea Labs® innovation centers located worldwide and approximately 12,000 employees, we co-create with customers and fulfill our purpose of bringing the potential of people, nature and technology together to make life better. Visit ingredion.com for more information and the latest company news. To learn more about our career opportunities, please visit www.ingredion.com/careers.
