Customer Specialist (Employment Engagement Associate)

Posted 2 Days Ago
Be an Early Applicant
Mérida, Yucatán
Entry level
Consulting
The Role
The Employer Engagement Associate will research and identify small to mid-size companies and corporate firms to establish employment opportunities for students. Responsibilities include prospecting, maintaining partnerships, and supporting engagement strategies.
Summary Generated by Built In

Description
A LITTLE BIT ABOUT Boldr
  • Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
  • We are a global team, united by our desire to connect diverse people with common values for boldr impact. 
  • We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

  • Meaningful connections start with AUTHENTICITY
  • We do our best work by being CURIOUS
  • We grow by remaining DYNAMIC
  • Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
  • At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

The Employer Engagement Associate will research & identify small to mid-size companies along with corporate 500 companies that commit to providing engagement and employment opportunities for our students. The Employer Engagement Associate will be responsible for prospecting companies with immediate and long-term talent acquisition needs into our network. The Employer Engagement Associate will work closely with the Employer Engagement Manager to maintain and foster these partnerships through close account management and provide administrative support.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

  • Strategically research & identify small and mid-sized companies respective to University Partners territories
  • Utilize tracking tools to identify potential hiring partners through student/graduate placement found on their own for Employer Engagement Managers
  • Research job descriptions and skill sets in specific markets to understand trends and industry partners needs
  • Conduct Linkedin engagement and ongoing marketing strategy to identify potential partners and engagement opportunities
  • Engage with potential industry partners via cold calling & email tactics
  • Provide prospective clients with introduction to program and students demographics 
  • Schedule and setup appointments for Employer Engagement Managers
  • Work with Employer Engagement Managers to maintain communication and identify opportunities with existing partnerships
  • Support efforts for quarterly newsletter and engagement strategies for all industry partners
  • Support Employer Engagement Managers by ensuring all data is entered into CRM accurately and consistently for tracking and reporting purposes
  • Provide administrative support by creating detail team activity reports on a weekly, monthly, quarterly and year to date basis
  • Conduct and analysis survey data to understand employment trends, needs, and satisfaction of current industry partners
Requirements
WHAT WE’LL LIKE ABOUT YOU

YOU ARE…

  • Curious and authentic, just like us! #beboldr 
  • An analytical and critical thinker, with an eye for even the most minute of details
  • Passionate about client satisfaction.
  • Self-starter, motivated, and results driven 
  • Possesses an innate ability to connect with people and energizes them to push forward, even when encountering obstacles or pushback.
  • Ability to function effectively in a fast-paced environment and can quickly learn new skills to meet the organization’s needs
  • Organized and detail-oriented. Always up-to-date in documentation and record creation

YOU HAVE…

  • 1-2 years of customer service experience, sales or any client/customer facing position
  • Knowledge of any sales CRM, Google Suite, Microsoft Office and other collaboration tools.
  • Strong communication skills both verbal and written
  • Ability to work independently
  • Ability to prioritize and complete simultaneous projects with minimal supervision
Benefits
  • Law Benefits
  • Private Health Insurance
  • Paid Time Off
  • Training
  • Life insurance
  • Mental Health Support
  • Learning and Development Programs

The Company
Long Beach, California
874 Employees
On-site Workplace
Year Founded: 2016

What We Do

Boldr builds specialized global teams through ethical outsourcing.

We believe that talent is equally distributed, but opportunity is not. We are on a mission to change that by creating opportunities for global talent. As a B-Corp certified outsourcing company, we are dedicated to delivering high quality, seamless customer experiences for our values-aligned clients, whilst empowering local team members to develop and grow. Our footprint extends to the Philippines, Mexico, South Africa, and Canada.

With a proven commitment to local communities, Boldr is serious about impact, proving that our dynamic approach to outsourcing is not just good for the communities we serve in, but also good for business.

To find out more about our impact initiatives, click here: https://www.boldrimpact.com/impact/

Want to build a global team? Reach out to us: https://www.boldrimpact.com/build-a-team-with-boldr/

Ready to kick off your career? Apply here: https://apply.workable.com/boldr-1/

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