Customer Solutions

| Santa Fe Springs, CA, USA
Employer Provided Salary: 70,000-112,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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We are looking for broadly skilled, resourceful, and talented people to join our team. People of all types have been successful at McMaster-Carr; from archaeologists to engineers, business students to thespians, we're interested in your ability to think and your drive to be challenged.
The individuals we hire will have the opportunity to learn about McMaster-Carr's operations with the potential to contribute to multiple areas of the company over time. These vital team members must be able to adapt to challenging new tasks and environments quickly. Successfully contributing in one area of the business could lead to new roles and responsibilities in another.
Customer Solutions:
This career area offers front-line involvement with fast-paced day-to-day McMaster-Carr operations.
Responsibilities could include:
• Guiding our diverse clientele quickly and effectively through our enormous inventory to find the specific products they need to meet their business goals
• Identifying new customer opportunities, responding to current customers, and enhancing our marketing file with findings from your research
• Providing value-added solutions to our customers' unique questions, based on sound research and data analysis
Strong candidates should be able to produce high-quality work at a fast pace, while thinking creatively and critically to meet new challenges.
Your Future:
Our work environment is fast-paced and collegial, offering the stability of a century-old market leader with the excitement of a company that is still growing and innovating. At McMaster-Carr, we offer an environment where employees face challenging opportunities, grow professionally, and have a life outside of work. We have few private offices, no reserved parking, and encourage the free exchange of ideas across all areas of our organization. Advancement is directed not by your undergraduate major or tenure with the company, but rather by your performance.
Be Rewarded:
Cash compensation generally ranges from $77,000 - $112,000 and includes profit sharing based on company profitability. Exact compensation may vary based on skills and experience. In addition to your base salary, you will also be eligible for Cash Profit Sharing and Retirement Fund (DPS) contributions.
We are committed to comprehensive benefits to support employees and their dependents, such as:

  • Zero-dollar premiums for medical, dental, pharmacy, and vision plans for employees, spouses, and dependents
  • 100% tuition reimbursement for employees
  • First-time home buyer assistance
  • College assistance for your dependents
  • Paid time off to cover vacation and personal time


About McMaster-Carr:
For more than 100 years, McMaster-Carr has been supplying the equipment that keeps the wheels of industry turning. As an industry leader in distribution, operations, customer service, and publishing, we are a trusted partner of major and minor businesses, governments, and institutions across the continent.
Our signature catalog contains over 580,000 of the highest-quality, highest-demand products, and our supply chain and logistics management allow us to deliver those products to our customers quickly and reliably.
EOE/M/F/Vet/Disability/Sexual Orientation/Gender Identity

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Technology we use

  • Engineering
  • Product
    • C#Languages
    • GolangLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • ASP.NETFrameworks
    • Backbone.jsFrameworks
    • JestFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • TensorFlowFrameworks
    • DB2Databases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • Neo4jDatabases
    • MiroDesign
    • TrelloManagement
    • Azure DevOpsManagement

What are McMaster-Carr Perks + Benefits

McMaster-Carr Benefits Overview

Benefits at McMaster-Carr are designed to be inclusive, generous and support a positive workplace that allows you to do your best work. However, work is just one part of a full life. We strive to create a balance that meets your needs and those of our customers.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Remote work program
There is work that makes sense to complete from home and work that benefits from an in-person, collaborative experience in the office. Both options are available.
Diversity
Documented equal pay policy
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Comprehensive healthcare benefits are available to employees, spouses and dependents. McMaster‐Carr does not require participants to pay monthly premiums, making the plan an excellent value.
Life insurance
Wellness programs
Mental health benefits
McMaster‐Carr offers employees and dependents mental health and wellness care that is quick, convenient, and high‐quality including six free annual therapy sessions.
Financial & Retirement
401(K)
401(K) matching
Performance bonus
McMaster-Carr's profit sharing benefit is an indication of how well we worked together across the company to take care of our customers and support the profitability of the company.
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation + Time Off
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
McMaster-Carr offers a range of shuttle options to serve people commuting from the city via public transportation.
Company-sponsored outings
Onsite office parking
Employee parking is available including covered spaces and EV-charging.
Recreational clubs
Relocation assistance
McMaster-Carr offers financial assistance for relocation as well as support for visiting in order to find your new home.
Fitness stipend
McMaster-Carr offers an allowance toward fitness expenditures including health/fitness club fees and classes, yoga, Pilates, martial arts, ballet, marathons, and swimming.
Home-office stipend for remote employees
McMaster-Carr provides the equipment that employees need to be productive when working from home.
Professional Development
Job training & conferences
Tuition reimbursement
Take classes outside of work with our 100% tuition reimbursement benefit that covers tuition, books and eligible fees.
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

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