We're Invested in You!
- Starting wage of $19.13 per hour
- Annual bonus
- Up to 15% 401(k) contribution with no matching strings attached
- 12 days (96 hours) of paid time off (PTO) within the first year
- Holiday pay
- Medical, dental, vision, life, short term and long-term disability coverage
- Safety and care for our employees are core values
- Ongoing training and career ladders for advancement
Schedule:
- Monday to Friday 8:00am - 5:00pm
What You’ll Do:
Tier 1 – Level 1 (Entry-Level Support)
- Handle general payment-related inquiries and support customers with basic account questions.
- Direct calls to appropriate levels as needed.
- Assist customers with web portal and troubleshoot issues.
- Complete project work such as ACH failures, address verifications, and invoice rejections.
- Help with 30-day collections calls.
- Gain knowledge and understanding of Granger as a company, its history, & service offerings.
What We’re Looking For:
- High school diploma or general education degree (GED) required
- 2 years’ experience working in customer service or equivalent environment required
- Strong Microsoft Office and 365
- Bilingual experience is a plus
Ability to perform physical requirements of position and pass a physical and drug screen including marijuana (pre-employment and random)
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- High school diploma or GED
- Two years of customer service experience or equivalent experience
- Strong Microsoft Office and Microsoft 365 skills
- Ability to perform the physical requirements of the position
- Pass a pre-employment and random physical and drug screening, including marijuana screening
- Bilingual experience
What We Do
Granger Construction is a family-owned, full-service construction company headquartered in Lansing, Michigan, serving customers across the Midwest and offering consulting services worldwide. It provides design-build, construction management, general contracting, pre-construction, integrated project delivery, and related planning services. The firm works across healthcare, industrial, education, and government markets, emphasizing close collaboration with clients and building solutions that make a positive impact on the communities it serves.
