Customer Solutions Intern

Hi, I’m Alexandira, looking for a Summer 2026 Customer Solutions Intern.

Who Am I?

I am passionate about data analytics and implementing improvements to lead the organization to success.

What Do We Do?

Business Unit: Customer Solutions

We analyze trends in the commercial origination while striving to provide excellent customer service to enhance our customer's experience.

Ongoing Projects

• Pricing overchecks
• Continuous Looking for Opportunity for Automation
• Credit and Debit Entry Analyses
• Ongoing PO Review

Your Role as an Intern

You will be a part of a dynamic team, supporting the following tasks:

• PO Review
• Pricing Reviews
• Credit & Debit accuracy
• Backlog review for management,
• Recert entry
• Delayed invoices
• Special projects for management

Our Value Proposition   -

This position will allow you to develop and build expertise in the following core skills:   

• Adaptability – You will track, prioritize, and drive multiple concurrent projects to success, while working in a fast-paced corporate environment.  
• Problem Solving – Develop your critical thinking and analytical skills while assessing problems, recommending solutions or next steps and identifying best practices.
• Active Learner – Ability and appetite to learn quickly is critical as you expand your knowledge and build your skill sets.   
• Communication – Create effective verbal and written communications in and across project teams. Organize and present results to small and large audiences throughout the organization.   
• Collaboration – You will work autonomously in small or large teams, many of which are matrixed teams requiring strong partnership skills.  

What Do We Require?

You must be:

• Currently enrolled in a bachelor’s degree program majoring in Business Administration, Accounting, Finance or Engineering
• Candidates should have strong experience with excel
• Minimum 3.0 GPA
• Willing and able to work on-site at our Reading, PA or Raleigh, NC  location.
• Applicants MUST be US Citizens or Green Card Holders due to Carpenter’s government contracts.

Pay Range

Hourly rates are based on: 1 – Program of study; 2 – Degree type (i.e., Bachelor’s); 3 – Progression in degree (i.e., 1st year, 2nd year, etc.). The range for this position is $19.50 – $25.00 per hour.

Commuting/Housing Assistance (If Eligible)

Interns who must commute to work from outside the immediate Raleigh, NC or Reading, PA area (over 50 miles one-way), will be paid a one-time lump sum payment of $2,400 (less applicable taxes) as excessive commute allowance. Interns who choose to temporarily relocate from outside the immediate Raleigh, NC or Reading, PA area (moving over 50 miles one-way), will be paid a one-time lump sum payment of $4,800 (less applicable taxes) as a housing allowance. If applicable, this payment would be made during the first payroll cycle, which would be three or four weeks following the internship start date.

Carpenters Commitment to Diversity, Equity, Inclusion and Belonging

At Carpenter Technology, We Are One Company for All.

Carpenter Technology has a culture that builds on the different backgrounds, experiences, and perspectives of all employees to drive performance. Our commitment to diversity, inclusion, and belonging is woven into our Core Values of dignity and respect for all. By embracing our diverse perspectives, we accelerate the creation of innovative solutions that deliver value to our customers.

Carpenter Technology Company offers a competitive salary and a comprehensive benefits package including life, medical, dental, vision, flexible spending accounts, disability coverage, 401k with company contributions as well as many other options to employees.

Carpenter Technology Corporation’s policy is to fully and effectively maintain a program of equal employment opportunity and nondiscrimination for all employees, to employ affirmative action for all protected classes, and to recruit and develop the best qualified persons available regardless of age, race, color, religion, sex, gender identity, sexual orientation, marital status, national origin, political affiliation or any other characteristic protected by law. The Company also will recruit, develop and provide opportunities for qualified persons with disabilities and protected veterans.