AYR Global IT Solutions is a national staffing firm focused on cloud, cyber security, web application services, ERP, and BI implementations by providing proven and experienced consultants to our clients. Our competitive, transparent pricing model and industry experience make us a top choice of Global System Integrators and enterprise customers with federal and commercial projects supported nationwide.
Job Title: Customer Solutions Engineer.
Loation: Chicago, IL
Duration: Fulltime Permanent
Job Requirements:
Must have a minimum of associates level technical degree, four year college or technical school degree preferred.
Must have proven experience in providing complex voice and data system solutions to financial clients or other large enterprise clients
Must have excellent verbal and written communication skills.
Must have excellent interpersonal and time management skills.
Must be detail oriented, multi-tasking, and able to deal with tight deadlines and stress.
Must have Project Management capabilities to work with other teams to accomplish goals
Friendly and out-going with a keen ability to work in teams
Structured and methodical approach
Driven to high quality and excellence
Extremely client-oriented
DESIRED TECHNICAL SKILLS:
•IP communications, including VOIP and SIP
•Network security including SBC, firewalls, etc.
•Active Directory, MS OCS, Windows / Linux Operating Systems
•VM Ware and other virtual environments
•Telecoms and IPT e.g. Avaya, Cisco and any other PBX vendors
•CTI, CRM or voice and data application integration
•Digital TDM communication networks, voice networks, private line connectivity, hoot ‘n’ holler networks, and bridging
•Understanding of POTs, Q.SIG, PRI and T1 interfaces
Familiarity with Voice Recording systems & centralized storage solutions like EMC
Additional Details
IPC offers Medical, Dental, Vision, Life Insurance and Accidental Death and Dismemberment, Long and Short Term Disability, 401(k), Flexible Spending Accounts, Pre-tax Commuter Program, Employee Assistance Program, Aflac, Tuition Reimbursement, Vacation/Personal/Sick Days.
Due to the great number of applications we receive for each of our open vacancies, we are unable to respond on an individual basis.
To all recruitment agencies: IPC does not accept unsolicited Resumes. Please do not forward Resumes to any IPC employee, location or website. IPC is not responsible for any fees related to unsolicited Resumes.
If anyone might be interest, please share your resume at smalik(at)ayrglobal(dot)com or you can directly contact me at 630-444-7490
Skills Required
- Associates level technical degree required; four-year college or technical school degree preferred.
- Proven experience providing complex voice and data system solutions to financial or large enterprise clients.
- Excellent verbal and written communication skills.
- Excellent interpersonal and time management skills.
- Detail oriented, able to multi-task and handle tight deadlines and stress.
- Project management capabilities to work with other teams to accomplish goals.
- Friendly, outgoing, and able to work effectively in teams.
- Structured and methodical approach to work.
- Driven to high quality and excellence; extremely client-oriented.
- IP communications knowledge including VoIP and SIP.
- Network security experience including SBCs and firewalls.
- Experience with Active Directory, MS OCS, Windows and Linux operating systems.
- Experience with VMware and other virtual environments.
- Familiarity with telecoms and IPT solutions (Avaya, Cisco, other PBX vendors).
- Experience with CTI, CRM or voice and data application integration.
- Knowledge of digital TDM communication networks, private line connectivity, hoot 'n' holler networks, and bridging.
- Understanding of POTS, Q.SIG, PRI and T1 interfaces.
- Familiarity with voice recording systems and centralized storage solutions like EMC.
What We Do
AYR Global IT Solutions Inc is a national staffing firm specializing in cloud, cybersecurity, and web application services, including ERP and BI implementations. They provide proven and experienced consultants to a diverse range of enterprise customers and global system integrators. Their mission is to bridge the gap between technology and business needs through tailored, innovative IT services and professional consulting across federal and commercial projects nationwide.
