Job Title: Customer Solution Engineer (CSE)
Location: Brussels
Job Type: Full-time
About KONE:
KONE is a global leader in the elevator and escalator industry, dedicated to improving the flow of urban life. We provide innovative solutions for elevators, escalators, and automatic building doors, as well as maintenance and modernization services.
Responsibilities:
Customer Relationship Management: Analyze technical requirements of customers and develop proposals to demonstrate how KONE products and services meet their needs.
Technical Support: Provide technical support during sales and delivery processes, ensuring project specifications are met.
Solution Planning: Define specifications, costs, and delivery timelines in collaboration with stakeholders.
Project Monitoring: Organize order processes and documentation, ensuring projects adhere to planned schedules.
Compliance: Ensure proposed solutions comply with codes, regulations, and safety requirements.
Qualifications:
Bachelor's degree in Mechanical Engineering or related field.
Experience in the construction or elevator industry is preferred.
Strong technical knowledge and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work collaboratively in a team environment.
Mastery of Dutch is essential; proficiency in French is a strong asset.
Benefits:
Competitive salary and benefits package.
Opportunities for professional development and career growth.
Supportive and inclusive work environment
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on www.kone.com/careers
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What We Do
At KONE, our mission is to improve the flow of urban life. This means understanding urbanization and, together with our partners and customers, helping cities to become better and more sustainable places to live.
As a global leader in the elevator and escalator industry, KONE provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization to add value to buildings throughout their life cycle. Through more effective People Flow®, we make people's journeys safe, convenient and reliable, in taller, smarter buildings.
Headquartered in Helsinki, Finland, we operate in more than 60 countries around the world, employ over 60,000 people and serve 550,000 customers. In 2022, KONE had annual sales of EUR 10.9 billion. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.
