⭐ Your mission as a Customer Solutions Consultant:
- Defining and implementing a tailored activation strategy for each client (resolving complex issues, setting up configurations to meet new needs, etc.).
- Ensuring that Agicap creates maximum value for them and realizes their return on investment (ROI).
- Maintaining and developing the use of the solution and new features among our clients.
- Actively participating in the identification and qualification of upsell opportunities and recommendations.
- Helping business leaders manage their companies.
- Contributing directly to the development of our product by conveying client feedback to the technical and product teams: you are the voice of the client.
- Sharing your expertise and ideas to improve team performance.
👪 What are we looking for :
- You have strong customer relationship skills: you have between 1 or 3 years of experience in customer relations (ideally as a Customer Success Manager in SaaS, with experience in FinTech being a bonus).
- Or you have strong financial skills: you have 1-3 years of experience in financial audit, management control, or in implementing financial tools (such as ERP accounting, management, or treasury systems).
- You have an excellent level of Spanish and are able to lead full business conversations
- You are capable of multitasking and managing changing priorities within tight deadlines.
- You enjoy challenges and strive to exceed your goals.
- You are eager to move quickly, to meet with our users frequently, and to pick up the phone to help them.
- You love advising, arguing, and convincing.
🎁 What we offer :
- Perfect moment in terms of growth and opportunities to join our adventure
- Attractive salary
- Fast learning environment and team spirit
- An incredible team of entrepreneurs
Top Skills
What We Do
Cash is King, and Agicap fundamentally reshapes the way companies manage one of their greatest pain points.
Agicap allows CEOs and Finance teams of SMBs and Mid-Market companies to efficiently manage and forecast their cash flow, pay their suppliers and get paid.
Here is a 2 minute overview of what we do : https://youtu.be/9VztdsTKMwg
Agicap is one of the fastest scale ups in Europe, with over 8000 customers, 600 employees, $180m raised and fast revenue growth.
Agicap is now launching in North America with the opening of an office in Austin, Texas. We already convinced 100+ customers in North America. Product-market fit is validated, it is now a matter of accelerating revenue generation with a local team. The ambition is to create a Hub in Austin with 100+ people over the next couple of years.
Why Work With Us
- Entrepreneurial adventure with the opportunity to launch the North American market
- Unique company culture: meritocracy, high standards, continuous learning
- A top-tier Sales Academy in a dynamic and growth-focused work environment.
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