Customer Solution Partner - 10429

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Hiring Remotely in São Paulo
In-Office or Remote
Artificial Intelligence • Fintech • Information Technology • Logistics • Payments • Business Intelligence • Generative AI
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The Role
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa?

🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. 

Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. 

The Impact of a Customer Solution Partner at Coupa:

The Customer Solution Partner (CSP) is a pivotal role where you will collaborate with Sales to articulate Coupa’s approach, methodology, and scope for delivery projects, emphasizing early value delivery. In this strategic position, you will collaborate closely with partners, challenging and shaping proposal estimates and plans. You will assemble Coupa's part in proposals, encompassing scoping, estimating, and costing.

What You'll Do:

  • Identify & qualify new service opportunities in close collaboration with Account Managers and Sales.
  • Develop scalable, value-driven solutions that address key client pain points.
  • Engage actively in sales cycles, from pipeline building through to closing Coupa service deals.
  • Design, estimate, and scope engagements either directly or via partners aligned to client needs.
  • Provide continuous feedback to the Solution Delivery Team to refine and customize service offerings.

What You Will Bring to Coupa:

  • Bilingual required (English + Portuguese and/or Spanish) to collaborate effectively across US and European teams.
  • Proven sales experience in consulting projects, solutions, or managed services within a Software/SaaS environment, ideally with procurement/accounting expertise.
  • Experienced in managing global service engagements, with a track record of success engaging executive and C-level stakeholders.
  • Relationship-builder across all levels, with credibility working closely with customers, partners, and internal teams.
  • Structured and solution-driven, with strong sales outcomes and proficiency in tools like Salesforce, Excel, Word, OpenAir (or similar).
  • Positive, growth-oriented mindset resilient, collaborative, and always eager to learn and evolve in a fast-paced industry.

#LI-REMOTE
#LI-KG1

Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. 

Please be advised that inquiries or resumes from recruiters will not be accepted.

By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.

What the Team is Saying

Alex Moon
Jessica Fonseca
Aditya Maheshwari
Jose Miguel Jimenez
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The Company
2,500 Employees
Year Founded: 2006

What We Do

Coupa is a global technology company that helps businesses run smarter by connecting all the ways they spend money — from procurement and expenses to payments and supply chain decisions — in one intelligent platform. In simple terms, Coupa gives organizations the visibility and control they need to make better financial choices, reduce waste, and drive real impact. It’s where technology meets purpose: helping companies manage their resources more responsibly while creating a positive ripple across their people, partners, and the planet.

Why Work With Us

At Coupa, we prioritize an inclusive and empathetic workplace where every voice is valued. Our teams are proactive and accountable, ensuring we collaborate effectively to achieve our goals. The foundation of our culture rests on our people; we believe in fostering an environment that encourages innovation and curiosity.

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Coupa Offices

Remote Workspace

Employees work remotely.

Our virtual-first approach is intentional. It gives you the freedom to do your best work in a space that supports focus, balance, and creativity, while staying connected to a global team of changemakers who are redefining the future of business spend

Typical time on-site: None
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