Certified as a Top Employer for the UAE, Qatar, KSA, and Oman, KONE is dedicated to a better world of work and exhibits this through excellent people practices.
We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency from the team, putting our people first and creating a workplace that nurtures collaboration, diversity, growth, and well-being.
CSE Engineer (Project) :
A CSE Engineer, Project provides technical expertise on the optimal KONE product for the customer. He/she understands how customer needs translate into product-specific requirements and is accountable for coordinating all engineering work until the project is handed over to maintenance. Takes part in non-standard solutions, tendering with expertise on KONE products like elevators, escalators, and Autowalks, machine-room-less elevators, high rises,
He/she provides technical support to the FL CSE, field operations, and sales team during the delivery process, handling order management and successfully implementing KONE products and service solutions that meet customers’ contract specifications in a cost- and lead-time-effective way, while ensuring compliance with codes and standards.
This role description applies to the CSE Engineer, Project in KMTA CSE Functional Services.
Responsibilities and key tasks
Collaboration with sales:
Responsible for finding the optimal KONE product to meet the customer’s needs for non-standard with Special Engineering requirements.
Selects the correct product platform on which to make the offer and ensures the offer is Competitive.
Product planning – Costing:
Involves Supply Line, installation, maintenance, and project management to understand both the materials and the service cost of the product when needed
Responsible for correct product costings in non-standard cases, both for corporate and local Materials
Product planning – Specs:
Accountable for detailed, custom product plans for non-standard cases (collaborates with the SL Engineering team when needed)
Creates product specifications for corporate materials and local materials.
Performs initial and revised non-standard energy calculations.
Performs simple traffic analyses.
When accountable for the overall engineering of the project:
Accountable for technical site surveys
Accountable for the technical content of the order between MS 0b and MS 2z
Product planning – Availability and lead times
Coordinates product lead times from Supply Line and local sourcing
Product planning – Installability
Ensures that the proposed product can be installed
Ensures that the cost and work effort impact of installation is part of product plans, especially in non-standard installation situations
Product planning – Maintainability
Ensures that the planned proposed product fulfils the customer’s product lifecycle needs
Identifies possible deviations from standard maintenance methods and ensures that resolutions are found
Product planning – Compliance
Ensures that the proposed product fulfils local codes, regulations, and safety requirements
Ensures alignment with environmental regulations
Ensures that the planned product complies with KONE’s Engineering Policy
Key tasks in the KONE Customer process
Provides content for pre-booking reviews (technical product, costs, lead times, risks, and verification of technical content in contracts)
Executes activities for holistic product planning
Key tasks in the KONE Delivery process:
Accountable for creation of layouts · Analyses change requirements, and makes proposals on new product design · Provides needed details to the CSE Specialist on ordering materials and completing the documentation process · Provides product-related information to the Project Manager, Installation Supervisor and Maintenance Supervisor CSE Project Engineer’s role in the KONE SEB process · Shares knowledge with maintenance as needed General responsibilities · Participates in product and new service release information-sharing sessions · Provides technical trainings to Sales, Installation and Maintenance as per Front Line needs · Offers input to the product offering management about customization, standardization and interface requirements for the portfolio
Requirement for the role
Diploma / Bachelor’s degree in Mechanical, Electrical, and Civil Engineering
Candidate with a minimum of five years of experience in the Elevator Industry and AutoCAD
Proficient with MS Office Word, Excel, and PowerPoint.
Excellent communication and influencing skills in the English language skills
Excellent collaboration skills and the capability to teamwork with people from different cultural backgrounds
Capability for analytical thinking and focus on details - distinguishes between important information and irrelevant or minor details.
Ability to work with global colleagues considering different time zones, language competencies, and differences in working culture.
Excellent technical understanding of elevator, escalator, and Advanced People Flow solutions that meet the customer expectations is considered a plus.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on https://careers.kone.com/en/
Skills Required
- Diploma or Bachelor's degree in Mechanical, Electrical, or Civil Engineering
- Minimum five years of experience in the elevator industry
- Proficiency with AutoCAD
- Proficient with Microsoft Word, Excel, and PowerPoint
- Excellent English communication and influencing skills
- Excellent collaboration skills and ability to work with diverse cultural backgrounds
- Analytical thinking and strong attention to detail
- Ability to work with global colleagues across different time zones and cultures
- Technical understanding of elevators, escalators, and Advanced People Flow solutions
Kone Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kone and has not been reviewed or approved by Kone.
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Fair & Transparent Compensation — Pay is considered competitive across many roles and markets, with field positions sometimes benefiting from overtime and strong union scales. Feedback suggests base compensation is often a relative positive even when other factors vary.
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Retirement Support — Retirement programs, including 401(k) and in some regions pension or annuity structures, are consistently highlighted as strong. Feedback suggests these elements meaningfully enhance the overall package.
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Healthcare Strength — Core health coverage is viewed as comprehensive, commonly including medical, dental, and vision options. Feedback suggests a global well‑being framework and EAP resources further reinforce health-related support.
Kone Insights
What We Do
At KONE, our mission is to improve the flow of urban life. This means understanding urbanization and, together with our partners and customers, helping cities to become better and more sustainable places to live. As a global leader in the elevator and escalator industry, KONE provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization to add value to buildings throughout their life cycle. Through more effective People Flow®, we make people's journeys safe, convenient and reliable, in taller, smarter buildings. Headquartered in Helsinki, Finland, we operate in more than 60 countries around the world, employ over 60,000 people and serve 550,000 customers. In 2022, KONE had annual sales of EUR 10.9 billion. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.
