Customer Smile Creator

Description

Summary/Objective 

The Customer Smile Creator will be responsible for identifying and pursuing new sales opportunities, facilitating product launches, maintaining customer relationships and achieving sales targets.

Core Responsibilities:

• Increase the revenue of the companies at or above targeted amounts by establishing long-lasting partnerships with new customers.
• Identify and generate new sales opportunities through various channels (cold calling, networking, referrals, trade show leads, etc.).
• Successfully transition relationship of new customers to Sales Management and Customer Service teams.
• Achieve agreed-upon sales targets and outcomes within the schedule and budget.

Duties:

• Seek out customer needs and lead the effort to provide products/services to create smiles.
• Represent our company at trade shows, industry meetings, personal visits and customer visits to our facilities with high-energy, problem-solving mentality and integrity.
• Achieve agreed-upon sales targets and outcomes within the schedule and budget.
• Coordinate sales, product strategy and launch efforts with other Family Members and departments.
• Follow established procedures for product launches & modifications, pricing, and other internal activities.
• Analyze market potential, track sales, and provide status reports.
• Provide reports on customer needs, problems, interests, competitive activities, and potential for new products and services to leadership.
• Keep abreast of best practices and promotional trends in the industry. Monitor industry developments and adjust strategies accordingly.
• Performs other duties as assigned. 

Requirements

Competencies

1. Positive energy.
2. Self-motivated.
3. Results driven.
4. Proven ability to create and develop trusting relationships with customers. 
5. Excellent verbal and written communication skills. 
6. Excellent sales and negotiation skills. 
7. Ability to analyze pricing models, provide advice to make changes and thoroughly explain modifications to customers.
8. Develop a thorough understanding of our internal manufacturing, quality, safe food and product capabilities.  
9. Coordinate with different facets of the organization, including Customer Service, Operations, Quality and Logistics. 
10. Organized with attention to detail.  
11. Proficient with Microsoft Office Suite or related software.
12. Acts with Integrity.  

Supervisory Responsibility

None

Required Education and Experience

• Proven work experience as a sales representative or similar role.
• Excellent knowledge of MS Office, including ability to electronically create and deliver presentations tailored to the audience’s needs for pitch meetings.
• The ability to build productive business professional relationships.
• Highly motivated and target-driven with a proven track record in sales.
• Professional and trustworthy demeanor.
• Excellent selling, negotiation, and communication skills.
• Prioritizing, time management, and organizational skills while working independently.
• Relationship management skills and openness to feedback.
• Bachelor’s degree in business or a related field is preferred.