At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department OverviewWe are looking for people who are enthusiastic about customer service, who wants to be responsible for supporting inbound calls which involve resolving a wide variety of complex customer issues. Call types include order inquiries, warranty replacement requests, post-sale related customer service inquiries, and service/ repair requests. The ideal candidate is:
Job Description
Job activities:
- Excellent service attitude
- Teamwork player
- Communication skills and verbal fluency
- Knowledge and skills to provide telephone support
- Diagnosis of failures in printing equipment and computers is a must.
- Provide support to staff, via telephone as a "Customer Service Representative"
- The desire to learn new technology and grow professionally
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Basic Requirements
Requirements:
- 100% English ( spoken and written )
-Gender: Indistinct
-Education: High Shcool Diploma, GED, Certificado de Preparatoria ( USA or Mexico )
-Experience: 1-year whit inbound call centers
-Full-time availability
-Availability to work in Reynosa, necessary to live near the area.
Travel RequirementsNone
Relocation ProvidedNone
Position TypeExperiencedReferral Payment PlanYes
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
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What We Do
About Motorola Solutions | Solving for safer
Safety and security are at the heart of everything we do at Motorola Solutions. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations.
Why Work With Us
We are a global family of driven, dynamic people who inspire and support everyone around us to be the best version of themselves. We embrace a “people first” philosophy – and are committed to creating and maintaining a culture of caring and inclusiveness. Are you ready to join our team and be a part of a close-knit community in a big company?
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We believe that the next big idea can come from anyone, anywhere, at any time. That’s why we offer office-based, hybrid and remote working models, where Motorolans can do their best work wherever they work best.
