As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we've made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you're welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team. Are you in?
Come, and be where it begins.
The main purpose of this exciting role is to enable sales of our full product and service portfolio. This by providing our customers with proof points conveying our comprehensive security position and how this will support us to achieve their desired security goals! As a Customer Security Director (CSD) you will be responsible for strengthening Ericsson's capability to sell, deliver and develop solutions that optimally meet our customer's security needs.
What you will do:
- Give proactive security advice to Ericsson Customer Units (CU) and other decision-makers.
- Serve as the key contact between the Customer and Ericsson regarding Security, Privacy and BCM.
- Ensure the Customer's Security and privacy concerns are identified, understood, acknowledged, addressed and accurately reflected in the contract. Build a structure to verify that we deliver what we promised (contractually) when it comes to security by collaborating with our full security community
- Support in both the pre-sales and post-sales capacity, assessing the customers' requirements. Based on your proven security experience and collaboration skills advising our customers on the correct solutions or services that meet their expectations
- Proactively advise customers in a wide range of security domains, including risk assessment, governance, data management, product privacy, product security hardening, ISO 27001 security controls and procedures and vulnerability assessment, etc.
- Drive project delivery and gap closure by analyzing customer technology, defining business requirements, and participating in risk analysis
- Be part of a great team, with diverse security and privacy skillset where you continuously will learn, be supported and grow.
- Be empowered to proactively establish yourself as a trusted security advisor towards the customer (as well as internal partners)
The skills you bring:
- The ability to lead internal security projects effectively, balancing strategic oversight with hands-on management. The ideal candidate should be a trusted advisor capable of providing strategic guidance while also being prepared to address critical, high-priority tasks on short notice, requiring extensive cross-functional facilitation within Ericsson.
- Relationship management skills, enabling effective coordination between internal and external cybersecurity teams and key stakeholders.
- Proven ability to communicate security and compliance expertise to both internal and external audiences, supporting Ericsson's security posture to key decision-makers.
- Bachelor's degree or higher in information technology, security or other similar technical area or equivalent experience. Master's preferred
- 8-10 years of experience in cybersecurity
- Solid domain expertise in telecom industry and/or IoT, including confirmed experience working with product security, privacy and general cybersecurity.
- Understanding of solution security aspects applicable to the telco space. Such as security implications of: Open RAN, Service Based Architecture, Core and Ran interfaces, network slicing, distributed cloud solutions, Managed service solutions, XaaS Solutions, etc.
- Proficient understanding of the context of local security-based regulation within the communication space
- Deep understanding and knowledge of security frameworks, assurance schemes and regulations
- Excellent communication and presentation skills (in written and spoken English) with international and social competence. German language skills will be considered a strong plus.
Why join Ericsson?
At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Germany (DE) || Düsseldorf
Req ID: 777246
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What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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