Motorway is the UK’s fastest-growing used car marketplace - our online-only platform connects private car sellers with thousands of verified dealers nationwide, ensuring everyone gets the best deal. Founded in 2017, our award-winning, technology-led approach has redefined the experience of selling a car. Motorway is backed by some of the world’s leading technology investors, having raised £143 million in Series C funding.
This is a unique opportunity to join a fast-growing scale-up at a crucial phase of growth and help change an industry for the better.
And here's where you come inWe're looking for talented individuals to join our Seller Sales team – the heart and soul of Motorway. As a Seller Sales Specialist, you'll be the friendly face and expert guide for our customers, ensuring they have a smooth and enjoyable journey with us.
What makes us differentWe're not your typical call centre. We're not about rigid scripts and endless queues. We're about using technology to revolutionise the car industry. We're about empowering both buyers and sellers to get the best possible deal. And we're about building a team of passionate people who are excited to be part of something truly innovative. Here's what that means for you:
Impactful Work: You're not just answering calls; you're guiding customers through our cutting-edge online platform, using your skills to solve real problems and make their car selling experience amazing.
AI-Powered Technology: We utilize the latest AI tools, allowing you to deliver a seamless and efficient customer experience. Say goodbye to clunky systems!
Tangible Results: Every day, you'll directly help people navigate the car selling process, ensuring they get the best deal and avoid the stress of traditional methods.
Building genuine connections: Connecting with car sellers and dealers, answering their questions, and building trust.
Finding creative solutions: Using your initiative and problem-solving skills to tackle any challenges that come your way.
Mastering our systems: Becoming a whiz with our CRM systems, ensuring data accuracy and efficiency.
Putting customers first: Always advocating for the customer and looking for ways to improve their experience.
You genuinely enjoy helping people and have a knack for building rapport.
You're a natural communicator, whether it's on the phone, via email, or through chat.
You're detail-oriented and take pride in your work.
You're a quick learner and enjoy solving problems.
You thrive in a collaborative environment.
Competitive salary
Equity scheme - we all share in Motorway’s success
25 days holiday
Sea-front office with bi-weekly massages and free snacks
Private medical insurance via BUPA
Life assurance
Pension scheme (we contribute 5%)
Enhanced family leave (e.g. 26 weeks full pay for maternity or adoption)
24/7 Employee Assistance Programme
EV leasing scheme
Cycle to work scheme
Nursery salary sacrifice scheme
1 paid volunteering day a year
Initial Call (30 mins): A casual chat to discuss your experience and learn more about Motorway.
Onsite Interview (60 mins): Meet the team, get a feel for the role, and participate in a skills-based assessment, which may include a role-playing exercise.
You can expect to hear back from us within a week business days of each interview stage. You'll have the opportunity to speak with a talent partner throughout the interview process should you have any questions or need any type of accommodations.
Working PatternsTuesday to Saturday, 8:45am to 5:30pm
Sunday to Thursday, 8:45am to 5:30pm
Skills Required
- Strong communication skills across phone, email, and chat
- Genuine enjoyment helping customers and ability to build rapport
- Experience using CRM systems and maintaining data accuracy
- Detail-oriented with strong attention to accuracy
- Quick learner with good problem-solving skills
- Ability to work collaboratively in a team environment
- Willingness to work specified shift patterns (Tue–Sat or Sun–Thu, 8:45am–5:30pm)
What We Do
Motorway started in 2017 with a vision to build a better car market for everyone, harnessing the power of technology to deliver an amazing experience. We're on a journey to make selling used cars better for everyone. With our network of more than 5,000 professional car dealers bidding directly on our platform, we enable customers to sell their car for a great price in as little as 24 hours. We support our car dealer partners to easily acquire the best used car stock. Whilst our customers can sell their car from the comfort of their own home. Since launch, we've helped people sell over 250 thousand cars and the journey's only just begun. This is the way to sell your car. This is the Motorway.
.jpeg){kind=icon}
