Monolithic Power Systems, Inc. (MPS) is one of the fastest growing companies in the Semiconductor industry. We are worldwide technical leaders in Integrated Power Semiconductors and Systems Power delivery architectures. At MPS, we cultivate creativity, are passionate about sustainability, and are committed to providing leading-edge products and innovation to our customers. Our portfolio of technology helps power our world ---come join our team and see how YOU can make a difference.
Job Description:
The Customer Service Representative will support the Regional Sales Manager for Eastern Europe about administrative / customer related tasks, like sample orders, follow up calls to customers, clarifications with team / factory, communication with local distributors and reps. The person performs also various functions in the review, processing and entry of sample orders as well as providing status and shipping information of existing orders.
Essential Functions:
- Review daily incoming sample requests
- Order entry of daily sample requests into system
- Follow up with customers about customer related tasks / topics
- Issue tracking numbers to sample requesters on shipped orders
- Provide material to Product Engineering and applications engineers as needed
- Process orders, shipments and inventory for MPS e-commerce business
- Assist the customer service department as needed with daily tasks including but not limited to:
- Creating reports as needed to track sample transactions and sample distribution trends
- Provide data as needed to management on sample activity by customer; region, etc.
- Miscellaneous customer service tasks as needed; such as stock checks, expedites etc.
Monolithic Power Systems, Inc. (MPS) is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of MPS to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
Skills Required
- Review and process daily incoming sample requests
- Enter sample orders into company system (order entry)
- Follow up with customers and communicate with local distributors and representatives
- Issue tracking numbers and provide shipping/status information for shipped orders
- Process orders, shipments, and inventory for e-commerce business
- Create reports and provide data on sample transactions and distribution trends
- Provide materials to Product Engineering and applications engineers as needed
- Perform miscellaneous customer service tasks (stock checks, expedites, etc.)
Monolithic Power Systems Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Monolithic Power Systems and has not been reviewed or approved by Monolithic Power Systems.
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Strong & Reliable Incentives — Bonuses and patent incentives are emphasized as core parts of compensation, with recurring performance-based payouts described as a meaningful upside. Incentive structures appear embedded in technical roles alongside long-term stock components.
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Equity Value & Accessibility — Equity is available through long‑term stock incentives and a discounted ESPP, and some describe strong stock performance in recent years as boosting total compensation. Equity opportunities are positioned as part of the standard rewards mix for eligible roles.
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Healthcare Strength — Health coverage is portrayed as rich and comprehensive, including medical, dental, and vision alongside company‑paid life and disability. Wellness offerings such as onsite fitness, flu clinics, and annual health checkups reinforce overall benefits depth.
Monolithic Power Systems Insights
What We Do
Monolithic Power Systems, Inc. (MPS) provides small, highly energy efficient, easy-to-use power solutions for systems found in industrial applications, telecom infrastructures, cloud computing, automotive, and consumer applications. MPS' mission is to reduce total energy consumption in our customers' systems and service our customers with green, practical, compact solutions. MPS can be contacted through its website at www.monolithicpower.com or its support offices around the world. The company was founded by Michael R. Hsing in 1997 and is headquartered in Kirkland, Washington. Note: Monolithic Power Systems only communicates through official channels. Be cautious of unsolicited messages or job offers using similar domain names.
