Here at Kraft Heinz, our US Sales team aspires to be an Indispensable Partner with a Growth and Winning Mindset, acutely focused on Superior Execution every day. This is our guiding compass to grow something great and make life delicious!
This Customer Sales Manager (CSM) position perfectly embodies that ambition, as you will own & be responsible for selling and executing across various categories accounting for $25-30MM in revenue with Wholesaler (Grocer Supply) and 12 retailers within the Houston, TX area. The CSM serves as the liaison between Kraft Heinz and the Customer’s category management team, leading all selling activities & driving efforts tied to improving our gross margin & market share. The CSM aims to deliver revenue and share objectives, pursue business strategies to of growth, provide category management expertise, and ensure that coordinated cross-functional sales value is delivered to the customer through implementation of the sales plan and shelving objectives.
Looking for candidate’s based in Houston, Texas due to customer connectivity.
Essential Functions & Responsibilities
- Effectively partner with the customer, building rapport at all levels to fully understand their business, the marketplace, and affect positive business growth
- Achieve New Item Authorization goals, Distribution goals, & Base Business Objectives: Revenue and Share Growth, Authorizations, Distribution, Optimal Shelving
- Achieve promotional revenue objectives by tactic, price point, Drive Period & Selling Event while effectively implementing Kraft Heinz pricing strategies for owned categories
- Work cross functionally to effectively manage execution of all assigned category objectives
- Maintain files and business documentation to thoroughly detail business transactions
Expected Experience & Required Skills
- Proven & tested experience in customer management, account management, and/or retail sales management for a CPG company
- Tested ability to own business process and Category management through a complex Sales position where you owned a desk of at least $10MM of business
- Proven ability to manage and balance a large trade budget
- Proven skills embodying a customer-first mentality for effective customer management and selling to achieve objectives
- Trusted to work autonomously within a CBT framework to plan, organize and set/achieve priorities
- Clear examples of exhibiting polished interpersonal skills (written, verbal, and presentation) with potential to negotiate and influence effectively
- Tested proficiency in Microsoft Office programs and proprietary Sales systems such as IRI, Spark, etc
- Clear examples of exhibiting strong analytical skills; Has the ability & experience using syndicated and/or ambiguous data to develop comprehensive business plans by analyzing category and brand performance and influences customer to achieve category objectives.
- Willing to travel 10-20% out of the area as needed
Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.
Skills Required
- Experience in customer management, account management, or retail sales management for a CPG company
- Ownership of business process and category management for at least $10MM of business
- Ability to manage a large trade budget
- Proven customer-first mentality in managing customer relationships
- Ability to plan, organize and set/achieve priorities autonomously
- Strong interpersonal skills in negotiation and influence
- Proficiency in Microsoft Office and proprietary Sales systems
- Strong analytical skills using data to develop business plans
- Willingness to travel 10-20% as needed
What We Do
The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We’re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years.
