We are currently seeking a motivated and customer-focused Customer Sales Assistant to join our team in East London. This entry-level role is ideal for someone who enjoys working with people, delivering excellent service, and supporting sales activities in a hands-on environment.
As a Customer Sales Assistant, you will help create positive customer experiences, support day-to-day sales operations, and contribute to team targets. This is a great opportunity for someone looking to build a strong foundation in sales, customer service, and professional communication.
Key ResponsibilitiesWelcome and assist customers in a professional and friendly manner
Understand customer needs and recommend suitable products or services
Support the sales process from initial customer interaction through to completion
Provide accurate information about products, promotions, and services
Handle customer questions, concerns, and basic complaints with professionalism
Maintain strong product knowledge to confidently assist customers
Process sales transactions and keep records up to date where required
Help ensure the sales area is organized, presentable, and customer-ready
Work closely with team members to achieve daily and weekly sales goals
Follow company policies, procedures, and customer service standards
Assist with administrative and operational tasks that support the sales team
Build positive relationships with customers to encourage repeat business
Matric certificate or equivalent
Strong communication and interpersonal skills
A friendly, confident, and professional approach to customer interaction
Willingness to learn and develop sales and customer service skills
Good listening skills and the ability to understand customer needs
Basic numeracy and administrative skills
Ability to work well in a team environment
Reliable, punctual, and well-presented
Positive attitude and a strong work ethic
Ability to work on-site in East London, South Africa
Previous experience in customer service, retail, or sales
Basic knowledge of sales techniques or customer handling
Confidence in working with targets and performance goals
This role offers an excellent starting point for candidates who want to grow a career in sales, customer service, or business development. You will gain practical experience, strengthen your communication skills, and develop the confidence needed to progress into more advanced sales roles over time.
Skills Required
- Matric certificate or equivalent
- Strong communication and interpersonal skills
- Friendly, confident, and professional approach to customer interaction
- Willingness to learn and develop sales and customer service skills
- Good listening skills and ability to understand customer needs
- Basic numeracy and administrative skills
- Ability to work well in a team environment
- Reliable, punctual, and well-presented
- Positive attitude and strong work ethic
- Ability to work on-site in East London, South Africa
- Previous experience in customer service, retail, or sales
- Basic knowledge of sales techniques or customer handling
- Confidence working with targets and performance goals
What We Do
FI Marketing is a direct-sales and face-to-face marketing company that helps businesses grow through organized events and retail campaigns. Its services include customer acquisition campaigns, brand-awareness marketing, sales-team training and development, and targeted communication about clients’ products and services. The company emphasizes customer service, detailed product information, low-pressure advice, and long-term relationship-building to improve clients’ brand reputation and deliver measurable growth.
