Hello! We're Teya.
Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance.
At Teya we believe small, local businesses are the lifeblood of our communities.
We’re here because we don’t believe there’s a level playing field that gives small businesses with a fighting chance against the giants of the high street.
We’re here because we see banks and legacy service providers making things harder for them. We don’t think the best technology or the best service should be reserved for those with the biggest headquarters.
We’re here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us.
Become a part of our story.
We’re looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits.
Your Mission
In a newly created role due to our continued growth, you will be responsible for retaining and re-engaging merchants that have declined in engagement with their Teya Partnership. Through a consultative and customer-centric approach, you will ask merchants the right questions to get a clear understanding of their current situation, understand the challenges they face and rebuild a relationship if necessary. This role is key in growing our markets share in Hungary and you’ll gain our merchants insight and trust so that you have an opportunity to showcase the full potential of Teya.
Your day-to-day will consist of:
Inbound and outbound calls, in accordance with business needs,
Design, develop and implement new retention strategies,
Become an expert in Teya’s pricing strategies & models,
Preventing merchants from ending the relationship with Teya through a consultative and education-led approaches,
Capturing the reasons why we haven’t been able to retain the relationship and merchants’ challenges to share with the wider business.
Your Story
1-2 years’ experience in a similar role, previous experience working in a customer-facing position,
You’ll be a self-starter full of new ideas who takes a proactive approach to their work,
A true team player who brings a lot of energy while maintaining an empathetic and compassionate approach to your work,
Demonstrated experience working with a high volume of calls either within an inbound or outbound environment,
Experience working within a fast-paced, target driven sales environment,
Previous experience with Zendesk & Hubspot or other CRM systems desired,
Strong verbal and written communication skills in both Hungarian and English.
The Perks
AYCM Sporting Pass with access to hundreds of sports facilities across the country;
Office snacks every day;
Meal Voucher;
Monthly Travel Pass;
Health Insurance;
Friendly, comfortable and informal office environment.
Teya is proud to be an equal opportunity employer.
We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all.
If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.
Teya Compensation & Benefits Highlights
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Healthcare Strength — Private medical coverage (e.g., Bupa in the UK), supportive sick pay, and access to wellbeing platforms like Gympass/Wellhub feature prominently in the package. Feedback suggests these elements are consistently valued across key European locations.
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Leave & Time Off Breadth — Generous annual leave in UK examples and supportive sick pay provide solid time-off provisions. Feedback suggests paid time away from work is a notable strong point.
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Flexible Benefits — Hybrid working and the option to work from abroad for a limited number of days are commonly available. Feedback suggests day-to-day flexibility is a standout perk for many roles.
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What We Do
At Teya, we believe small, local businesses are the heartbeat of every community. Teya was founded to help small, local businesses thrive. We exist to make business smoother, simpler, and more rewarding for the people who keep our communities alive. That means exceptional support, intuitive solutions, and a team truly invested in our Members’ success. To us, they’re more than customers – they’re part of a community built on trust and shared ambition. That’s why we proudly say: “Member since.” It’s our way of honouring every relationship and building a stronger, more connected future together.
Why Work With Us
We’re a fast-growing European fintech helping small, local businesses thrive. We value simplicity, teamwork, and impact. At Teya, you’ll join a diverse, passionate team where ideas matter, growth is encouraged, and every action helps real people and communities succeed, every single day.
Teya Offices
OnSite Workspace
We believe great ideas happen when people come together. Our hybrid approach gives you the flexibility to work from home, but we encourage spending at least three days a week in the office to collaborate, connect, and keep our culture strong.
