Customer Retention & Sales Consultant

Posted 2 Days Ago
Be an Early Applicant
91302, Calabasas, CA, USA
In-Office
48K-159K Annually
Entry level
Automotive • Professional Services • Retail • Transportation
The Role
Develop and maintain relationships with current and prospective Audi customers to drive vehicle sales, lease renewals, trade-ins, and upgrades. Follow up on leads, manage CRM activity, deliver exceptional customer service, and meet retention and sales targets while working a rotating schedule.
Summary Generated by Built In
Dealership:L0756 Audi Calabasas

Audi Calabasas
Customer Retention & Sales Consultant

 

Turn Relationships Into Sales. Build Loyalty for a Luxury Brand.

 

Compensation

  • Competitive base pay plus commission and performance bonuses
  • Unlimited earning potential based on customer retention and sales performance

 

Position Schedule

  • Full-time
  • 5-day work week
  • Rotating schedule including evenings, weekends, and holidays

 What We're Looking For

In this role, you will build relationships with current and prospective Audi customers, assist with vehicle sales and lease renewals, follow up on leads, and identify upgrade and trade-in opportunities. You'll provide exceptional customer experience while generating repeat business, maintaining CRM activity, and achieving customer retention and sales goals.

  • Previous automotive sales, BDC, customer retention, or customer service experience preferred
  • Strong communication and relationship-building skills
  • Self-motivated with excellent follow-up habits
  • Ability to work independently while managing multiple customer opportunities
  • Professional appearance and customer-first attitude
  • CRM and computer proficiency

 

We offer the best-in-class industry benefits:

  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs

 

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. 

 

The California annual pay range for this position is $48,200.00 - $158,700.00. This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes Individual Payable Gross, and Individual Units Sold, Manufacturer Approvability. Actual pay offered may vary depending on skills, experience, job-related knowledge, and location. And a variety of other benefits.

Skills Required

  • High school diploma or equivalent
  • 18 years or older
  • Drug-free workplace compliance
  • Strong communication and relationship-building skills
  • Self-motivated with excellent follow-up habits
  • Ability to work independently while managing multiple customer opportunities
  • Professional appearance and customer-first attitude
  • CRM and computer proficiency
  • Previous automotive sales, BDC, customer retention, or customer service experience
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The Company
30,000 Employees

What We Do

Lithia Motors, Inc. is a nationwide automotive dealership group that provides vehicle sales, automotive repair, and financing services across hundreds of locations.

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