Customer Reliability/Monitoring Engineer

Sorry, this job was removed at 02:26 p.m. (CST) on Wednesday, Dec 17, 2025
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Hiring Remotely in USA
Remote
Energy • Manufacturing • Solar • Renewable Energy
GE Vernova is accelerating the path to more reliable, affordable, and sustainable energy.
The Role
Job Description SummaryProvides expertise in sustained customer success and growth in the post-sales customer lifecycle through monitoring, training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital focus. Responsible for departmental operations planning/execution or is focused on execution of professional activities within a technical discipline. Functions with some autonomy but guided by established policies or review of end results.
The job required Industrial Domain and Equipment Experience as well as Maintenance, Operation and condition monitoring background.

Job Description

Roles and Responsibilities

  • Leverage industry experience, equipment knowledge, software know how, and customer satisfaction skills to deliver world class predictive analytics and monitoring solutions to assigned customer accounts.
  • Utilizes in-depth knowledge of a technical discipline and analytical thinking and technical experience to execute policy/strategy.
  • Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
  • Uses some judgment and has some ability to propose different solutions outside of set parameters to address more complicated manufacturing processes with technical variety and/or interdependent production cycles. Uses technical experience and analytical thinking. Uses multiple internal and limited external sources outside of own teams to arrive at decisions.
  • Acts as a resource for colleagues with less experience. May lead small projects with low risks and resource requirements. Explains information; developing skills to bring team members to consensus around topics within field. Conveys performance expectations and may handle sensitive issues.
  • Quickly learn and master industrial processes, industrial methodologies, and assets related to assigned industry verticals

Required Qualifications

  • Engineering bachelor's degree (master's preferred) from an accredited university or college.
  • This role requires advanced experience in the Rotating Equipment Maintenance & operation, monitoring and Digital Customer Reliability.
  • 7 -15 years of industry relevant work experience

Desired Characteristics

  • Strong oral and written communication skills. Demonstrated ability to analyze and resolve problems. Ability to document, plan, market, and execute programs. Established project management skills.
  • Specific Experience in the Following Areas are desired:  Power Generation, GTs, Steam Turbines, Heavy Frames, Turbomachinery and other rotating equipment.

Additional Information

Relocation Assistance Provided: No

#LI-Remote - This is a remote position

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The Company
HQ: , Cambridge, MA
75,000 Employees
Year Founded: 2024

What We Do

GE Vernova is a planned purpose-built company on a mission to electrify the planet while simultaneously working to decarbonize it.

If we want our energy future to be different…we must be different.

Our mission is embedded in our name. We retain our treasured legacy, “GE,” in our name as an enduring and hard-earned badge of quality and ingenuity. “Ver” / “verde” signal Earth’s verdant and lush ecosystems. “Nova,” from the Latin “novus,” nods to a new, innovative era of lower carbon energy that GE Vernova will help deliver.

GE Vernova brings together GE’s portfolio of energy businesses including Power, Wind, Electrification and Digital businesses. With focus, GE Vernova is accelerating the path to more reliable, affordable, and sustainable energy, while helping our customers power economies and deliver the electricity that is vital to health, safety, security, and improved quality of life.

Together, we have The Energy to Change the World.

Why Work With Us

Join our team, to evolve and grow, surrounded by some of the brightest minds in the industry who help you get better every day. You’ll get the chance to rewrite the rules, work on cutting-edge technology, and be part of a global team for positive change.

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