Focuses on post-sales engagement, client retention, and
enhancing customer satisfaction. Builds long-term relationships with travelers
and leverages feedback to improve services.
Key Responsibilities:
- Maintain
client profiles and communication history
- Handle
inquiries, feedback, and complaints
- Implement
loyalty programs and retention strategies
- Monitor satisfaction levels and recommend
improvements
Requirements
What We Do
Finovest Group is a financial-services company serving individuals and communities, with experience in retail banking, private equity, project finance, and domestic and international real-estate development. It provides customized financial solutions and supports financial inclusion, particularly in rural India. Its offerings include gold loans, microcredit, real-estate, business, auto, and home loans, alongside broader banking, investment, insurance, and wealth-management services for clients and communities.
