Since its spin-off in September 2025 AUMOVIO continues the business of the former Continental group sector Automotive as an independent company. The technology and electronics company offers a wide-ranging portfolio that makes mobility safe, exciting, connected, and autonomous. This includes sensor solutions, displays, braking and comfort systems as well as comprehensive expertise in software, architecture platforms, and assistance systems for software-defined vehicles. In the fiscal year 2024 the business areas, which now belong to AUMOVIO, generated sales of 19.6 billion Euro. The company is headquartered in Frankfurt, Germany and has about 87.000 employees in more than 100 locations worldwide.
Job DescriptionWe are looking for an experienced Microsoft Dynamics 365 Customer Service and Sales professional with strong functional and technical (development) expertise. The candidate will be responsible for designing, implementing, customizing, and supporting Dynamics 365 Customer Service and Sales solutions, while leveraging Power Platform, Dataverse, and JavaScript. The role requires strong understanding of non-functional aspects such as performance, security, and scalability, along with exposure to Marketing module and system integrations. Experience in API and backend development is a strong advantage.
Key Responsibilities
Dynamics 365 Customer Service & Sales (Core)
- Design, configure, and implement Dynamics 365 Customer Service and Sales solutions including:
- Cases, Queues, SLAs, Entitlements, Knowledge Articles
- Customer Service Hub
- Leads, Opportunities, Accounts, Contacts, Activities, and Forecasting
- Customize forms, views, dashboards, business process flows, and commands
- Support end-to-end implementation, enhancements, upgrades, and production support
Functional & Technical Development
- Translate business requirements into scalable D365 solutions
- Perform custom development using:
- JavaScript (form scripting, validations, ribbon customization)
- Plugins, Workflows, Business Rules
- Power Automate flows
- Design and manage Dataverse:
- Tables, relationships, security roles, field-level security
- Address non-functional requirements such as performance, security, data integrity, and maintainability
Power Platform
- Build and customize Model-Driven Apps and Canvas Apps using Power Apps
- Develop automation using Power Automate
- Manage solutions, environments, and deployment pipelines
- Follow Power Platform governance and best practices
Cross-Module & Marketing Integration
- Working knowledge of Dynamics 365 Marketing:
- Customer journeys, segments, marketing forms, and email campaigns
- Understand and support data flow between:
- Customer Service, Sales, and Marketing modules
- Collaborate with business teams to ensure end-to-end CRM process alignment
Integrations & APIs (Good to Have)
- Design and implement integrations using:
- Dynamics 365 Web API / REST APIs
- Third-party system integrations
- Backend/API development experience (any of the following is a plus):
- .NET, Java, Node.js
- Knowledge of authentication mechanisms (OAuth, Azure AD)
- Experience with Azure integration services (Functions, Logic Apps, Service Bus – preferred)
Mandatory Skills
- 5+ years of hands-on experience with Microsoft Dynamics 365
- Strong expertise in Customer Service and Sales modules
- Experience in both functional consulting and technical development
- Strong hands-on experience with:
- Power Apps
- Dataverse
- JavaScript
- Good understanding of CRM security model and ALM practices
- Ability to work closely with business stakeholders and technical teams
Good to Have
- API and backend development experience
- Experience with Customer Service Insights
- Azure services and integration patterns
- Microsoft Dynamics / Power Platform certifications
Soft Skills
- Strong problem-solving and analytical skills
- Excellent communication and stakeholder engagement
- Ability to work independently and in Agile teams
- Attention to detail and ownership mindset
Ready to take your career to the next level? The future of mobility isn’t just anyone’s job. Make it yours! Join AUMOVIO. Own What’s Next.
Skills Required
- 5+ years of hands-on experience with Microsoft Dynamics 365
- Strong expertise in Customer Service and Sales modules
- Experience in both functional consulting and technical development
- Strong hands-on experience with Power Apps, Dataverse, and JavaScript
- Good understanding of CRM security model and ALM practices
Aumovio Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Aumovio and has not been reviewed or approved by Aumovio.
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Healthcare Strength — Health, dental, and vision offerings in the U.S. are described as very good or affordable, with HSA contributions enhancing coverage. This establishes a strong medical foundation even when cash pay is middling.
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Retirement Support — A 401(k) match in the U.S. is characterized as pretty good or high, strengthening total compensation. This bolsters long‑term savings beyond base salary.
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Leave & Time Off Breadth — PTO starting around 17–18 days plus holidays, and instances of extra paid time at year‑end, indicate generous time off. This breadth can offset average base pay for some employees.
Aumovio Insights
What We Do
AUMOVIO – ready for the automotive transition We are the Adaptive Powerhouse for Future Mobility, making it safe, exciting, connected, and autonomous. To achieve this goal, we offer innovative hardware and software, modern mobility solutions, and a wide range of mobility services. We act in the here and now while thinking far ahead. We are reliable, no matter what, utterly focused, and passionate team players. With nearly 93,000 employees (as of December 31, 2024), we generated revenue of almost EUR 20 billion in the business year 2024. We have more than 100 locations globally, with headquarters in Frankfurt, Germany. Inspired by Future. Driven by Technology. Learn more about our social media data protection policy here: https://www.aumovio.com/some-data-protection
