Customer Relationship Management Intern - Year Round

Charter Manufacturing is hiring a Customer Relationship Management Intern!

At Charter Manufacturing, we believe our culture is our strongest competitive advantage. Join our team, where you’ll take on impactful projects, gain hands-on experience, and grow both personally and professionally.

What Sets Our Internship Program Apart:

• Impactful Work & Growth: Contribute to meaningful projects that drive company goals while developing skills through mentorship, training, and networking.
• Compensation Benefits: Competitive compensation, receive weekly pay, and paid holidays.
• Career Advancement: Explore full-time employment opportunities across our four business divisions and corporate office, with adjusted service time if hired after graduation.
• Recognition & Culture: Join a workplace that celebrates achievements, values contributions, and invests in your future.
• Program Highlights: Experience our Intern Kickoff Day, Volunteer Opportunities, Professional Development Workshops, and the End of Summer Intern Showcase.

Program Structure:

• Duration/Schedule: Flexible part-time during the school year and full-time during the summer months.
• Location: Hybrid
• Start Date: May 2026

What We're Looking For:

• Enrollment in a four-year degree program in Information Systems, Digital Marketing, Business Administration or a related field with current status of at least a sophomore level.
• Cumulative GPA of 2.75 or higher.
• Proficient in Microsoft Office software: Excel, Word, and PowerPoint.
• Strong verbal and written communication skills.
• Strong interpersonal and relationship building skills.
• Ability to succeed in a team environment.
• Ability to handle multiple tasks.

Preferred Experience:

• Interest in commercial areas of the business - sales, marketing, and/or customer service
• Previous CRM experience
• Previous internship experience

What You'll Focus On:

• Data Management: Maintaining and analyzing data with CRM system to improve customer interactions and system quality.
• Collaboration: Working with various teams, such as Customer Experience, Marketing, and Sales to understand the CRM Strategies, and how to improve processes within overall business operations, and day to day support.
• Learning and Development: Actively seeking opportunities to learn about CRM best practices, business use cases for CRM, new tools, and relevant data privacy regulations.
• Reporting and Analysis: Develop CRM administration reports and assist with CRM adoption metrics.
• CRM Awareness: Content updates on company intranet for tips & tricks, CRM updates, etc.
• Continuous Improvement: Contribute proactively with ideas and suggestions to ensure ongoing improvement in CRM processes and practices.

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