Customer Relationship Management Freelancer - Big Ten Network

OVERVIEW OF THE COMPANY

Fox Sports

FOX Sports, the industry leader in live events, is the umbrella entity representing Fox Corporation’s wide array of multi-platform US-based sports assets. Built with brands capable of reaching more than 100 million viewers in a single weekend, FOX Sports includes the sports television arm of the FOX Network; FS1, FS2, FOX Soccer Plus and FOX Deportes, as well as a joint-venture business in the Big Ten Network and digital properties including http://FOXSports.com and the FOX Sports App. FOX Sports has delivered the most watched television program, NFL’s America’s Game of the Week on FOX, for fourteen consecutive years.

JOB DESCRIPTION

The Big Ten Network is looking for a Customer Relationship Management (CRM) Freelancer to join their team in Chicago, IL. The Customer Relationship Management Freelancer for B1G+ will be responsible for crafting and distributing social content (@BigTenPlus on X), push notifications, and in-app messages to drive prospect and subscriber engagement through social and mobile channels, in service of subscriber conversion and retention. B1G+ is the network’s direct-to-consumer subscription service for thousands of live non-televised games, next day on-demand replays, 18 school channels programmed 24 hours a day and access to Big Ten Network’s library of previous season classics and original programming. The ideal candidate has experience in social media (content creation, short-form copywriting, distribution) and working in a fast-paced environment.
 

A SNAPSHOT OF YOUR RESPONSIBILITIES

• Develop, implement, and manage the @BigTenPlus account on X
• Contribute to content creation, planning, and scheduling across multiple platforms (social, mobile, TV)
• Write clear and concise copy
• Manage @BigTenPlus (X), push notifications, and in-app messaging in real-time for live events
• Ensure all published content follows industry policies and best practices
• Collaborate with CRM Coordinator, CRM Manager, and Digital Designers daily
• Stay on top of trends and suggest creative ideas for engaging B1G+ followers and subscribers

WHAT YOU WILL NEED

• Robust knowledge of social media platforms, trends, and best practices
• Exhibit strong written and communication skills, can write creatively and with brevity
• Ability to work in a fast-paced, collaborative environment
• Able to work non-traditional hours, which will include nights and weekends

NICE TO HAVE BUT NOT A DEALBREAKER

• Bachelor’s degree in communication, journalism, marketing, or related field, or an equivalent combination of education, training, and experience
• Passion for sports, particularly college/Big Ten sports

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.

Pursuant to state and local pay disclosure requirements, the pay rate/range for this role, with final offer amount dependent on education, skills, experience, and location is $20.00 per hour.