Customer Relationship Executive

Reposted 23 Days Ago
Be an Early Applicant
Kochi, Ernakulam, Kerala, IND
In-Office
Junior
Digital Media • Information Technology • Software
The Role
The Customer Relationship Executive is responsible for managing client relationships, resolving inquiries, and converting leads into customers for web/mobile services.
Summary Generated by Built In
Company Description

We are a customer centric organization founded in 2011 with a strategic vision of helping small and medium businesses to scale up, improve and reach their  maximum potential level in their respective  business industry with the help of technology.

To help our clients to achieve this, we have services ranging from creative designs, web/mobile development and marketing. We always look for people who really loves what they do and help their team members and company to grow further in this highly competitive market.

Job Description

Position Details

Job Title –  Customer Relationship Executive

Job Location – Kadavanthara,Kochi,KL

Experience Range – 2 Years or Above

Job Description –

InnoMind Technologies is seeking a candidate for a Customer Relationship Executive who can build relationship with the potential leads and convert them into customer and identify their business needs for our Web/Mobile Design, Development and Marketing Services.

In this role, you are Responsible/Accountable for:

  • Maintain a good rapport with existing and new clients.
  • Act as a mediatory between technical team and customer.
  • Suggest a scalable solutions to our customers under their budget.
  • Ensuring customers expectations are met what we have promised to deliver.
  • Giving fanatical support to our customers both voice and non voice based.  

Required Experience & Skills:

  • Bachelor degree in computer science or equivalent work experience.
  • Good communication skills (voice and non - voice) and formal writing in English is mandatory.
  • Should be from an IT-Software sales background/software B2B/ Internet/Information Systems/ Advertising/Media/Digital Services Industry.
  • Should have Excellent communication, analytical, problem solving skills.
  • Must be experience with how to make customers wow.

Compensation & Benefits:

A handsome salary according to the industry standards

Free Drinks

21 days paid leaves annually excluding kerala public holidays and Sunday

Learning cum Fun session every week to improve personal and professional development

Last but not the least, A privilege to be an InnoMinder


Please send us your detailed resume at [email protected] in regard to appear for F2F interview or skype interview.


Skills Required

  • Bachelor degree in computer science or equivalent work experience
  • Good communication skills (voice and non-voice) and formal writing in English is mandatory
  • IT-Software sales background/software B2B experience
  • Excellent communication, analytical, problem solving skills
  • Experience in making customers wow
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The Company
HQ: Kochi, Kerala
26 Employees
Year Founded: 2011

What We Do

InnoMind Technologies is a digital transformation company that help businesses to grow in digital world. Founded in 2011 as a new breed of strategic partner for global enterprises, startups and SMB’s. Our solutions help our customers to understand latest trends and benchmark their digital capabilities against best practices and competitors. Our clientele includes from Fortune 500 companies to Small and Medium Businesses across the World. We recently received accreditation from TiE (The Global not for profit organization promoting entrepreneurship) as Most successful startups.

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