Customer Relationship Coordinator - Ala Moana

Posted 8 Days Ago
Be an Early Applicant
Honolulu, HI, USA
In-Office
18-31 Hourly
Entry level
eCommerce • Fashion • Mobile • Software
The Role
Supports customers and employees as an information hub, maintains and analyzes sales data, reviews budget reports and spreadsheets, responds to customer feedback, and coordinates customer and employee events. The role requires strong communication, decision-making, organization, problem-solving, accountability, accuracy, initiative, Microsoft Office skills, and flexibility to work nights and weekends based on store needs.
Summary Generated by Built In
Job Description

The ideal Administrative Assistant  is organized, results oriented and committed to providing outstanding customer service. 

A day in the life… 

  • Support customers and employees by being a hub of information 
  • Maintain and analyze sales 
  • Analyze budget reports and spreadsheets 
  • Respond to customer feedback 
  • Coordinate customer events as well as employee events, which include meetings and rallies 

You own this if you have… 

  • Solid verbal and people skills as well as strong decision-making skills 
  • An understanding of Microsoft Office Suite 
  • Thrived in a fast-paced environment because of your professionalism, organizational and problem-solving skills 
  • Embraced being about accountability, accuracy, initiative and having a high level of ownership 
  • Embraced working a flexible schedule, which can include nights and weekends and is based on store needs  
  • A high school diploma, or equivalent (preferred) 

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. 
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$18.25 - $30.75 Hourly

 

 

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

  • Medical/Vision, Dental, Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount and EAP Resources

   

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Full_Time_ES-US.pdf

 

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.


For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.


Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. 


Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

 

Nordstrom keeps job postings open for at least one day after the posting date.

 

© 2026 Nordstrom, Inc

Skills Required

  • Strong verbal and interpersonal skills
  • Strong decision-making skills
  • Understanding of Microsoft Office Suite
  • Professionalism, organizational skills, and problem-solving skills in a fast-paced environment
  • Accountability, accuracy, initiative, and a high level of ownership
  • Availability for a flexible schedule, including nights and weekends, based on store needs
  • High school diploma or equivalent

Nordstrom Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nordstrom and has not been reviewed or approved by Nordstrom.

  • Healthcare Strength Healthcare options are described as broad, including medical, dental, and vision coverage alongside virtual care and mental health support. Additional protections like disability coverage, life/AD&D, and accounts such as HSA/FSA further strengthen the overall health-and-protection offering.
  • Retirement Support Retirement benefits include a 401(k) plan with a defined employer match structure and access to additional financial programs like an employee stock purchase plan. Commuter accounts, transit subsidies, and adoption assistance add to the overall financial support beyond base pay.
  • Leave & Time Off Breadth Time-away benefits include PTO accrual, paid holidays, bereavement leave, parental and bonding leave, and a sabbatical program after tenure. PTO sharing and donation options expand flexibility in how time off can be used and supported across colleagues.

Nordstrom Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Seattle, Washington
60,000 Employees
Year Founded: 1901

What We Do

When you join Nordstrom, you join a fast-paced and entrepreneurial environment is paired with the strong history and experience of the Nordstrom retail legacy. We have access to some of the greatest minds in retail and technology and are constantly creating innovative strategies to develop the ultimate apparel solutions.

Gallery

Gallery

Similar Jobs

DFIN Logo DFIN

Service Delivery Associate

Fintech • Software
Remote or Hybrid
United States
1750 Employees

DFIN Logo DFIN

Service Delivery Associate

Fintech • Software
Remote or Hybrid
United States
1750 Employees

Samsara Logo Samsara

Mid-market Account Executive

Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Easy Apply
Remote or Hybrid
United States
4000 Employees
152K-190K Annually

Cox Enterprises Logo Cox Enterprises

Strategic Planning Manager - CAI Marketplace Strategy & Initiatives

Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Remote or Hybrid
United States
30000 Employees
112K-186K Annually

Similar Companies Hiring

Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees
Revel.io Thumbnail
Aerospace • Hardware • Robotics • Software
US
50 Employees
Blee Thumbnail
Artificial Intelligence • Marketing Tech • Software • Productivity
US
15 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account