Job Details:
SUMMARY: This position is responsible for representing Tyson Foods as a company that is committed to excellent products and superior customer satisfaction. This requires coordinating the needs of the Tyson Foods customer and consumer with the objectives of Food Safety & Quality Assurance, Sales, and Marketing departments. This position involves resolving and processing product issues and inquiries received from Foodservice Field Sales, Operators, & Distributors via email and phone.
Other responsibilities include:
daily monitoring of product issues,
identifying and reporting crisis situations in written and verbal form to management,
ensuring continued patronage and good relations with all Tyson customers and consumers.
researching and developing solutions to customer and consumer problems regarding product changes, clarification of marketing promotions, and coordinating plant resolution to product complaints.
REQUIREMENTS:
Education: High School Diploma or equivalent required.
Experience: 1-2 years of Customer Service/Public Relations experience preferred.
Computer Skills: Intermediate computer skills preferred. Experience with Tyson systems would be a plus.
Communication Skills: Excellent verbal and written communication skills.
Special Skills: Ability to handle stressful situations problem solving skills and decision-making abilities.
Supervisory: No direct reports.
Travel: NA
****PLEASE NOTE: This position does not offer reimbursement for interview expenses and/or relocation assistance. Priority consideration will be provided to area applicants that reside within a 50 mile radius of the posted location first. If local applicants are not selected, applicants from other areas will then be reviewed for consideration.
RESUME IS REQUIRED TO BE CONSIDERED.
If you are relocating to this area, please note your relocation date on your resume.
Relocation Assistance Eligible:
NoWork Shift:
1ST SHIFT (United States of America)Hourly Applicants ONLY -You must complete the task after submitting your application to provide additional information to be considered for employment.
Tyson is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.
We provide our team members and their families with paid time off; 401(k) plans; affordable health, life, dental, vision and prescription drug benefits; and more.
If you would like to learn more about your data privacy rights and how you may use that information, please read our Job Applicant Privacy Notice here.
Unsolicited Assistance: Tyson Foods and its subsidiaries do not accept unsolicited support from external recruitment vendors for open positions within the United States. Any resumes or candidate profiles submitted by recruitment vendors or headhunters to any employee or applicant tracking system at Tyson Foods or its subsidiaries, without a valid written request and search agreement approved by HR, will be considered the property of Tyson Foods. No fees will be paid if the candidate is hired due to an unsolicited referral.
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What We Do
World's largest processor and marketer of protein food products.
We think differently and we act boldly. At Tyson Foods, we're not only ready for tomorrow, we’re leading the way.
We are a company of people engaged in the production of food, seeking to pursue truth and integrity, and committed to creating value for our shareholders, our customers, our team members, and our communities.
We built our name on providing generations of families with wholesome, great-tasting chicken. But today’s Tyson Foods is so much more. As values and behaviors around food have changed, so have we. Today, we’re innovators uniquely positioned to reshape what it means to feed our world. Today, we not only have the fastest growing portfolio of protein-centric brands, we offer greater transparency into everything we do.
