Customer Relations Representative

Posted 2 Days Ago
Be an Early Applicant
Lakewood, CA
Junior
AdTech
The Role
The Customer Relations Representative acts as the face and voice of client brands, providing exceptional customer service and sales support. Responsibilities include assisting in customer retention, processing sales orders, monitoring accounts, and training sales and marketing representatives while ensuring customer satisfaction.
Summary Generated by Built In

We are a business and marketing firm that was founded almost a decade ago. We are looking to hire a Customer Relations Representative to our team who mirrors our company's motto. A professional who works hard never gives up and always keeps a smile on their face. A successful Customer Relations Representative will come with a dedication to personal and professional growth. Our Customer Relations Representative enjoys acting as the face and voice of our client's brands, communicating brand benefits and services to the consumer. And provide best-in-class customer service and sales support.

What we are looking for:

  • A great attitude and professionalism that is a pleasure to work with
  • A dedication to high-performance work ethic and drive
  • Works well with others and is happy to help
  • A minimum of 2 years in a customer service or sales role
  • Excellent communication skills and student mentality
  • 1-4 years of course studies in either business, marketing, sales, or entrepreneurship

What you can expect from us:

  • A top-tier pay structure with competitive pay and healthy bonuses
  • Paid training and development
  • Comprehensive training program and continuous development and personalized mentorship
  • Accelerated growth and upward mobility
  • Financial increases with promoted positions
  • All-inclusive trips for training and vacation for top-tier talent
     

Day-to-Day Duties:

  • Further knowledge of sales/customer service
  • Assisting in customer retention and customer support
  • Provide excellent customer service while ensuring customer accounts
  • Contact customers following sales to ensure ongoing customer service and customer satisfaction
  • Monitoring customer accounts and sales
  • Assisting customers with all aspects of sales and service
  • Process sales and service orders
  • Training current sales and marketing reps 
  • Progressing from the sales and customer service representative role

#LI-Onsite

The Company
HQ: Long Beach,, CA
10 Employees
On-site Workplace
Year Founded: 2021

What We Do

We specialize in collaborating with known businesses across several industries to magnify their marketing performance. Our unique methods employ human psychology to build stronger connections with consumers. This proven approach eventually drives sales and brand affinity. What makes us unique is our people and their dedication. Our branding experts are masters at turning ideas into active promotions that build brands’ legacies. We hold their collective intelligence by providing an ideal atmosphere and ample resources.

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