Description:
Under limited supervision, cultivates the established relationships with customers and advises the Sales team on all account activity, with strong communication between organization and customers. Works directly with all levels of subordinate and executive management across many functional areas including Distribution, Logistics, Order Processing, Contracts, Pricing, and Manufacturing.
Essential Functions:
- Works internally and externally to ensure orders are submitted, received, processed & shipped.
- Manages customer’s product portfolio and transactional data, via the customer’s vendor web portal when applicable.
- Works with Sales, Order Management, and Business Analytics on product availability for customers based on customer’s request and/or requirements.
- Work directly with customers on product setups. Provide all necessary documentation for setup or enter directly via the customer’s web portal when applicable.
- Work with the outside sales team as needed to ensure customer service success.
- Provide reports and documents internally and externally on a routine and ad hoc basis.
Additional Responsibilities:
- Assist in failure to supply penalty research.
- Provide order tracking to customer.
Education:
- High School or GED - Required
Experience:
- 3 years or more in Customer Service
- 3 years or more in Analytics
Specialized Knowledge:
- Exceptional knowledge of Microsoft Office programs
About Us
Amneal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws. If you require a reasonable accommodation to complete the application process or to participate in any part of the hiring process, please contact us at [email protected]. Requests will be handled confidentially and in accordance with applicable laws.
Skills Required
- High School diploma or GED
- 3 years or more in Customer Service
- 3 years or more in Analytics
- Exceptional knowledge of Microsoft Office programs
Amneal Pharmaceuticals Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Amneal Pharmaceuticals and has not been reviewed or approved by Amneal Pharmaceuticals.
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Healthcare Strength — Medical coverage is presented as comprehensive with day-one eligibility for many U.S. roles, supported by wellness resources and transparency around plan information.
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Affordable Benefits — Employer contributions toward health coverage are described as generous, including periods where cost increases were absorbed and future employee contributions kept below broader trends.
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Retirement Support — A 401(k) plan with a company match and strong participation is positioned as a core element of the Total Rewards package.
Amneal Pharmaceuticals Insights
What We Do
Amneal Pharmaceuticals, Inc. (NASDAQ: AMRX) is guided by a simple belief: essential medicines should be accessible to everyone. What began as a promise to deliver high-quality, affordable medicines has evolved into a diversified portfolio spanning complex generics and injectables, biosimilars, and specialty medicines, including more than 290 products, with scale and capabilities that help reach patients across the healthcare system while combining world-class precision with a deep sense of personal responsibility for every dose we deliver. Content is for informational purposes only and 3rd party content does not reflect Amneal’s opinions. Amneal has the right to remove comments that violate another’s copyright or intellectual property, mention an Amneal product, use profanity or are defamatory, promote and solicit for third-party sites, initiatives, or products, or are factually inaccurate or misleading or spam. Amneal recommends that you consult with your healthcare provider regarding personal health matters. To report a product complaint or adverse event related to an Amneal product, contact Drug Safety at 877-835-5472, option 3 or [email protected]. If you are currently experiencing a life-threatening event, please immediately contact 911.
